Yachtcharter Charterpartner Rating der Charterfirmen und Feedbacks der Kunden Jeanneau  389 3 cabin Marmaris-Netsel

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Charteryacht Jeanneau 389 3 cabin Marmaris-Netsel / built: 2019

Reported by Mr. A.D. / AR Utrecht /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel
date/ duration 05.10.2019 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Main sail was getting slightly tired, but this is a very small remark. Overall all really was perfect!
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 405 3 cabin Port Pin Rolland / built: 2009

Reported by Herr S.S. / Saarlouis /
Startharbour / destination harbour Port Pin Rolland / Port Pin Rolland
date/ duration 28.09.2019 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 37 Cruiser 3 cabin Korfu Gouvie Marina / built: 2015

Reported by Herr D.S. / Hennef / Uckerath /
Startharbour / destination harbour Korfu Gouvie Marina / Korfu Gouvie Marina
date/ duration 07.09.2019 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 42 Catamaran 4 double + 2 single cabins Ionisches Meer-Lefkas / built: 2017

Reported by Herr M.L. / Trumau /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 07.09.2019 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Ionisches Meer-Lefkas / built: 2019

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 07.09.2019 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
great trip with a fantastic boat
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Kos-Marina / built: 2019

Reported by Herr D.G. / Darmstadt /
Startharbour / destination harbour Kos-Marina / Kos Marina
date/ duration 31.08.2019 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 50 Impression 4 double + 1 single cabin Mali Losinji / built: 2017

Reported by Herr R.O. / Oberhaching /
Startharbour / destination harbour Mali Losinji / Mali Losinji
date/ duration 18.05.2019 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Lavrion / built: 2013

Reported by Herr F.E. / Wald im Allgu /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 18.05.2019 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran 4 + 2 cabin Athen / built: 2017

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Athen / Corfu-Gouvia Marina
date/ duration 20.10.2018 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 37 3 cabin Fethiye / built: 2000

 
Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 15.09.2018 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 35 3 cabin Split-City / built: 2016

 
Reported by Herr L.N. / Kitzingen /
Startharbour / destination harbour Split-City / Split-City
date/ duration 29.09.2018 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
- Compass was not callibrated (12 degrees wrong both sides - boattank was not filled, missing about 25l, the tank was said to have 130l, it iundicated 1/2 after 90l and the indicator still showed not full - Outboard was not booked - the boat bwas in pretty bad optical and technical state (especially considering the construction year) - no cockpit cushions - Plotter position uncomfortable In the further, the boat was clean, well equipped, engine good and sails acceptable
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 39 3 cabin Mallorca-Palma / built: 2008

Reported by Herr H.K. / Nienhagen /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 29.09.2018 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat was a 10 year old Oc 39 in best maintained state, which likely was thanks to Joses personal care. In addition, he was available on the phone at any time! As well Montse in the office is always available by whats app, and maintains perfect administration. We thankk Mr.Steiner from CHARTERPARTNER, especially in Palma to Jose and the team, especially Gracias to Montse, indeed!
Recommendations for improvements As Skipper I am used to wear Lifevest and I was disappointed about the bad state of the lifevests.
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Kos-Marina / built: 2019

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 08.09.2018 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 393 3 cabins Kos-Marina / built: 2005

Reported by Herr U.M. / Wrrstadt /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 07.10.2017 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Athen / built: 2015

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Athen / Athen
date/ duration 09.09.2017 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 42 Catamaran 4 double + 2 single cabins Athen / built: 2017

Reported by Herr M.L. / Trumau /
Startharbour / destination harbour Athen / Athen
date/ duration 09.09.2017 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 Cruiser 3 cabin ARRAY(0x7f041f4dcd50) / built: 2011

Reported by / /
Startharbour / destination harbour ARRAY(0x7f041f4dcd50) / ARRAY(0x7f041f4dcd98)
date/ duration / week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements charterpartner + capo testa sind sehr empfehlenswert
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran 4 cabin Kos-Marina / built: 2014

Reported by Herr C.H. / Dietramszell /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 10.06.2017 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 440 Catamaran 4 double cabins + 2 single cabins Cuba-Cienfuegos / built: 2008

 
Reported by Herr O.S. / Laatzen /
Startharbour / destination harbour Cuba-Cienfuegos / Cuba-Cienfuegos
date/ duration 08.04.2017 / 2 week/s
embarcation we waited a little
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation no
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 345 3 cabin Ionisches Meer-Lefkas / built: 2013

Reported by Herr F.E. / Wald im Allgu /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 20.05.2017 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 37 Cruiser 3 cabin Biograd-Marina / built: 2016

Reported by Herr L.N. / Kitzingen /
Startharbour / destination harbour Biograd-Marina / Biograd-Marina
date/ duration 29.04.2017 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 37 3 cabin Mallorca-Can Pastilla / built: 2010

Reported by Herr A.H. / Freiburg /
Startharbour / destination harbour Mallorca-Can Pastilla / Mallorca-Can Pastilla
date/ duration 15.04.2017 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 42i 3 cabin Martinique-Le Marin / built: 2011

Reported by Herr E.S. / Mnchen /
Startharbour / destination harbour Martinique-Le Marin / Martinique-Le Marin
date/ duration 24.12.2016 / 2 week/s
embarcation
Checkin reference
Quality of the boat
Checkout reference
Did a diver check the hull below waterline?
General recommendation
How did you like the waters, you sailed in?
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Vorab:die Endreinigung wird bei uns als "inkl." ausgewiesen, weil diese als "basecharge" = obliogatorische Kosten in Angbeot und Rechnung so dargestellt wird. Hier bestand offensichtlich ein Miverstndnis bzgl. der Bezeichung. ========== Zu den reklamierten Punkten schreibt Star Voyage: 1.) Wir haben im allgemeinen Returns von Schiffen am selben Tag abzuhandeln. Die Vorbereitung und vor allem Reinigung erfolgt im letzten Moment. Es erscheint mir normal dass die Kunden erst zur vorgesehener Stunde dann an Bord gegangen sind Wo ist das Problem ? Der Kunde hat zur vereinbarten Zeit sein Schiff bekommen 2.) Unsere SO42i sind Modell 2011, gebaut 2010, erstmals zum Charter eingesetzt Dezember 2010. So werden alle Schiffsjahre gehandhabt, und nicht nur bei uns. 3.) Es tut uns natrlich leid dass es zu einem Motorausfall gekommen ist. Bei einem Schiff kann das auch vorkomme und ein Skipper msste das auch bis zu einer gewissen Grenze handhaben knnen. Es gibt vor allem auf Bequia und Union Island Mglichkeiten Reparaturen durchfhren zu knnen. Deshalb wurden die Kunden dorthin gewiesen 4.) Die Reinigung, die eigentlich vort Ort bezahlt werden sollte wurde mit den 200 Ausgaben verrechnet
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Athen-Alimos Marina / built: 2019

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Athen-Alimos Marina / Corfu-Gouvia Marina
date/ duration 29.10.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Kos-Marina / built: 2002

Reported by Herr L.F. / Garmisch /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 17.09.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements this old CVatamaran would be rated well, however * used 5l and not 10/h * tankindicator did not work, always indicated full, but we used 100l *Watertanks and waste tank not indicated * 5 seats only, 3 to stand (inside, if raining inside) * mainsail was 10cm too long * no length indication on anchorchain
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Herr M.L. / Trumau /
Startharbour / destination harbour Athen / Athen
date/ duration 27.08.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Sukosan / built: 2014

Reported by Herr D.S. / Hennef / Uckerath /
Startharbour / destination harbour Sukosan / Sukosan
date/ duration 03.09.2016 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
there were 2 pronblems, which could not be solved. Toilet system and blackwatertank were very stinky. This could not be solved even with flushing seawter inside and out agains everal times. The bedlinen was ok for 2 weeks, but the blue matrace covers were full of hairs and dirty. The rest was really great
Recommendations for improvements the blue covers should be changed at crewchange es well by hygienic reasons
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 i 4 cabin Trogir-Seget Donji / built: 2008

 
Reported by Herr J.D. / Immenstadt /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 27.08.2016 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation no
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Lavrion / built: 2011

Reported by Herr S.P. / Trumau /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 27.08.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 434 Impression 4 cabin Trogir-Seget Donji / built: 2006

Reported by Herr T.V. / Lnen /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 16.07.2016 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 33 Cruiser 2 cabin Pula-Marina Veruda / built: 2015

Reported by Herr C.S. / Mettmann /
Startharbour / destination harbour Pula-Marina Veruda / Pula-Marina Veruda
date/ duration 16.07.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Corfu / built: 2015

Reported by Herr S.P. / Hohenbrunn /
Startharbour / destination harbour Corfu / Corfu
date/ duration 02.07.2016 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Great boat , very good maintained, excellent equipped. Very friendly welcome with drinks. Checkin in nice ambiance direct at the boat under sun-umbrellas. Relaxed handover and return. Very competemt and friendly explanations about all relevant equipments of the boat!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 31 Cruiser 2 cabin Sardinien-Portisco / built: 2008

Reported by Herr D.S. / Oberwil /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 25.06.2016 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Jeanneau 53 5 double + 1 single cabin Athen / built: 2011

Reported by Herr H.Z. / Bern 25 /
Startharbour / destination harbour Athen / Athen
date/ duration 11.06.2016 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We booked a Jeanneau 53. Eithout notive, to our appreciation, we received an ungrade to an Oceanis 55, which was even 3 years younger, than the booked boat! This 55 ft boat was equipped with watermaker, aircondition, Inverter, generator, Microwave oven We will return
Recommendations for improvements 100m anchorchain without every an indication is a security risc and should be improved.
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 505 5 double + 1 single cabin Kos-Marina / built: 2015

Reported by Herr M.R. / Giessen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 04.06.2016 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The Bimini of the boat was too low, everybody hit his head several times. The singlebeds were only with width 50cm and could only be used for luggage, but not for adult people
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 41 cruiser 3 cabin Athen / built: 2015

Reported by Herr A.S. / Poxdorf /
Startharbour / destination harbour Athen / Athen
date/ duration 28.05.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 444 Impression 3 cabin Mali Losinji / built: 2014

 
Reported by Herr J.J. / Grafing /
Startharbour / destination harbour Mali Losinji / Mali Losinji
date/ duration 14.05.2016 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very nice boat, nice sailing, nicde handling. The bow cabin is very big and spacy. Base staff is very friendly, all speak german (and english) It was not the charterers fault, but the Autohelm-by Garmin is crap. (Actuator A1) The staff was forced to change that twice. At the end of the trip, we already ralized the same problem again. The boat has not enough space for the fenders, so we had to store 4 of them in the shower room, that was inconvenient.
Recommendations for improvements there was no hook for clothes in the boat
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Athen / built: 2008

Reported by Herr H.D. / G�strow /
Startharbour / destination harbour Athen / Rhodos
date/ duration 07.05.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The boat was ok. The sails seemed to be not so old.Some minor technical problems were mentioned (Glasses, only 4 spoons), but that was not relevant for the trip. The Teakdeck was in bad condition. We needed to tape it on over 30 places. The sealing made black colour on our clothes. The cushios were not possible to be used in heavy weather. Alltogether it was a nice and well served trip , thank you
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 420 Catamaran 4 double + 1 single cabins Cuba-Cienfuegos / built: 2009

Reported by Herr M.J. / Olbernhau /
Startharbour / destination harbour Cuba-Cienfuegos / Cuba-Cienfuegos
date/ duration 05.03.2016 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference too fussy
Did a diver check the hull below waterline? no
General recommendation no
How did you like the waters, you sailed in? good for a trip, not more
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Gran-Canaria Pasito Blanco / built: 2015

Reported by Mrs. T.K. / Novosibirsk /
Startharbour / destination harbour Gran-Canaria Pasito Blanco / Gran-Canaria Pasito Blanco
date/ duration 02.01.2016 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Base is good. But the water in the shower is cold. And keys of WCs and showers don't work properly.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 35 Cruiser Athen / built: 2009

Reported by Mr. A.K. / Odessa /
Startharbour / destination harbour Athen / Athen
date/ duration 24.10.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 51 5 cabin Lavrion / built: 2015

Reported by Mr. A.N. / Vladimir /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 24.10.2015 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? never again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 4 cabin Athen / built: 2005

Reported by Herr M.H. / Hilden /
Startharbour / destination harbour Athen / Athen
date/ duration 03.10.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Athena 38 Catamaran Marmaris-Yat Marina / built: 2000

Reported by Herr A.S. / Uzwil /
Startharbour / destination harbour Marmaris-Yat Marina / Marmaris-Yat Marina
date/ duration 26.09.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 41 3 cabins Kos-Kardamena / built: 2014

Reported by Herr J.P. / Ingolstadt /
Startharbour / destination harbour Kos-Kardamena / Kos-Kardamena
date/ duration 26.09.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 31 Cruiser 2 cabin Sardinien-Portisco / built: 2008

Reported by Herr R.K. / Wahlendorf /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 19.09.2015 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 3 cabin Orhaniye / built: 2002

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Orhaniye / Orhaniye
date/ duration 12.09.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 38 3 cabin Pula-Marina / built: 2014

Reported by Herr J.W. / Karlsruhe /
Startharbour / destination harbour Pula-Marina / Pula-Marina
date/ duration 05.09.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
++ there was WLAN and tablet on board -- no band for the lifebelts - long waiting time for the diver after return
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 440 Katamaran 4 double cabins + 1 single Sicily-Palermo / built: 2008

Reported by Herr M.H. / Nussloch /
Startharbour / destination harbour Sicily-Palermo / Sicily-Palermo
date/ duration 12.09.2015 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation no
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We were disappointed about the quality of that chartercompany. the handover was delayed, the outboard repir was not ready befor 6 p.m., so we could leave the harbour not saturday but sunday morning. The base is very bad equipped - only one single shower and 1 WC. The boat itself was ok, apart from the fact, that the outboard was not working. It was very frustrating to have no outboard at all during the trip.We were a Crew of 10. We had the impression, nobody is investing, only money is withdrawn without any service. For that money we expected more and I am very disappointed about the chartercompanies, you work with. That was lowest level
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 411 3 cabin Marmaris-Netsel Marina / built: 2003

 
Reported by Herr R.Z. / Solms /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 20.06.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49i 4 cabin Goecek / built: 2008

Reported by Herr M.K. / Kassel /
Startharbour / destination harbour Goecek / Goecek
date/ duration 29.08.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Dear Mr.Steiner, Goecek is an excelent base on highest standards concerning provisioning and any sanitary installations. The chartercompany can be recommended without any limitations - absolutely top! Transfer, being on time all was perfect. The Sun Odyssey 49i/4 cabin had some minor problems with the instruments (the speed indicator did not work sometimes) and the furling geboa was hard to reef, and the boat has (typical for that boat) no big storage and small bathrooms. But alltogether seen it was a very good boat - we were a crew of 6 so that was perfect in size. Thank you very much, we had a wonderfull sailing week!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 473 Clipper de Luxe 4 cabin Sardinien-Portisco / built: 2002

Reported by Herr P.K. / Wesel /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 22.08.2015 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat was from 2002 and old, it was a low price charter, but that does not mean to accept bad quality. We received several confirmations, the boat would be in best condition, refurbished 2012, but that cannot be confirmed positive! There were no big problems, however many smaller ones, so we did not trust the boat. Manual pumps of WC were leaking or not working at all.Some inside wood coverages were loose and hanging down, leaking hatches, so when wter came over and whilst raing, we had wet beds. The fuel tank indicator was not working.Compasses were not working (blind glass) no lighened compass, loos rubber at the back of the boat, aft-laten was loose. There ws a big damage from the previous crew, that could not be repaired, however, we did expect a not damaged boat. For handover, we were 6 hours waiting, whilst the bascrew was standing on the pier and talking. Finally we had to find all items on bard ourselves, then they started to repair the issues we complained about. I know better working companies, it is possible better!
Recommendations for improvements Better maintenance of th boat and better organized handover.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Trogir-Seget Donji / built: 2012

Reported by Herr J.M. / Morbio Inferiore /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 22.08.2015 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Checkin proceeded with Video on Ipad, swmming vestst and lifebelts were a mess Marina was partially under construction Perfect gas station, so many boats could get fuel at the same time, so no waiting time even on Friday afternoon
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Jeanneau 439 4 cabin Trogir-Seget Donji / built: 2015

Reported by Herr M.F. / Bayreuth /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 15.08.2015 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 43 4 cabins Marmaris-Netsel Marina / built: 2001

Reported by Herr A.B. / Cochem /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 08.08.2015 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Zadar-Tankerkomerc / built: 2003

Reported by Sig. A.C. / Bollate (MI) /
Startharbour / destination harbour Zadar-Tankerkomerc / Zadar-Tankerkomerc
date/ duration 01.08.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 40 3 cabin Biograd-Marina / built: 2003

Reported by Herr A.D. / Mnchen /
Startharbour / destination harbour Biograd-Marina / Biograd-Marina
date/ duration 11.07.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
really perfect, from first contact to final return of the boat! A real perfect holiday - top!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 32 i 2 cabin Fethiye / built: 2007

Reported by Herr R.O. / Oberhaching /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 04.07.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference
Quality of the boat good, nothing important to complain about
Checkout reference
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
checkin quality: with 3 inventory lists and in addition a planning proposal for the sailing area it was a great start! Pretty easy checkin and checkout! Very sympathic!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 39 3 cabin Mallorca-Palma / built: 2008

Reported by Mr. I.K. / Saint-Petersburg /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 04.07.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Trogir-Seget Donji / built: 2013

Reported by Herr J.M. / Morbio Inferiore /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 27.06.2015 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 450 Catamaran 4 double + 2 single cabins Ionisches Meer-Lefkas / built: 2014

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 27.06.2015 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The most beautiful boat, we ever had! Highest end Equipment! No demands at all! Very good service, sensational Holidays!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 415 3 cabins Athen / built: 2013

Reported by Herr H.B. / Kirchberg /
Startharbour / destination harbour Athen / Athen
date/ duration 27.06.2015 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Athens / built: 2014

Reported by Mr. E.K. / Moscow /
Startharbour / destination harbour Athens / Lavrion
date/ duration 20.06.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 37 3 cabin Goecek / built: 2009

 
Reported by Herr W.C. / Dendermonde /
Startharbour / destination harbour Goecek / Goecek
date/ duration 30.05.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Boat was ok, but no Blister or spinacker
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 39i 3 cabin Goecek / built: 2008

Reported by Mr. E.M. / Saint-Petersburg /
Startharbour / destination harbour Goecek / Goecek
date/ duration 30.05.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference to superficial, several questions not answered
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 31 2 cabin Sardinien-Sta.Teresa di Gallura / built: 2012

Reported by Herr M.W. / Hchst /
Startharbour / destination harbour Sardinien-Sta.Teresa di Gallura / Sardinien-Sta.Teresa di Gallura
date/ duration 06.06.2015 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
It was our 2nd trip and again allw as very good and frindly. The boats are very well maintained, clan and fresh polished! The equipment is complete (apart from Livebelts) Checkout eas done easy and deposit was returned shortly after our return. Even a small scratch, we indicated was not charged. The only lack was the missing livebelts when we encountered a thunderstorm near olbia. However, there are always bays and ports in short distance. Maybe is a good idea to bring own life-garment, but liferaft and MOB-sling as well
Recommendations for improvements The foam live vests were not in good state and quality. There were n lifebelts on board!
CHARTERPARTNERs comment about clients feedback better quality of life vests and lifebelts

Charteryacht Hanse 371 Kos-Marina / built: 2005

Reported by Herr T.F. / Erlangen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 06.06.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat was older from 2005 but in good condition. Only the smell from the toilet was disturbing. Likely, it is possioble to repair that.The chartercompany is very good. best services, as well a guidance when returning to the Marina, 4 Marineros supported us 100%
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 384 Impression 3 cabin Biograd-Marina / built: 2008

Reported by Herr J.J. / Grafing /
Startharbour / destination harbour Biograd-Marina / Biograd-Marina
date/ duration 23.05.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
all ok, but Genoa was old and could nt be trimmed anymore. Very friendly staff
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 3 cabin Marmaris-Netsel / built: 2003

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 09.05.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 32 i 2 cabin Fethiye / built: 2007

Reported by Herr G.S. / Klettbach /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 09.05.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 41 3 cabins Rhodos / built: 2014

Reported by Mr. D.H. / Naantali /
Startharbour / destination harbour Rhodos / Rhodos
date/ duration 09.05.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau 50 Sense 3 cabin Marmaris-Netsel / built: 2014

Reported by Mr. M.K. / Novokuznetsk /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 02.05.2015 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cruiser 5 cabin Athen / built: 2013

Reported by Mr. A.N. / Vladimir /
Startharbour / destination harbour Athen / Athen
date/ duration 02.05.2015 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We sailed at the yacht Nonna built in 2013. New, excellent yacht! Electrical toilets, generator, heater (we didn't need it in Summer). Good speed - in a wind 20 knots you can go with fully open sails. 2 scewed rudders turn sailboat near on the spot, perfect maneuvring. Everything functioned Ok and nothing was broken (usually something happends with beginners). This is cruising sailboat, comfortable for rest and taking sunbathes. But jib is too small on cruising sailboat - it was not good for Regatta. During check-out I told about stuck toilet - but nobody charged anything for it. Check-out was very facile - only hull was checked. Next time I'll take the same boat for holiday.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 36 Classic Goecek / built: 2000

Reported by Mr. E.B. / Kolomna /
Startharbour / destination harbour Goecek / Goecek
date/ duration 02.05.2015 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements May be simple 12/220 invertor onboard like Erkan thought in 2014. And maybe local mobile phone to call base.
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 335 2 cabin Marmaris-Netsel / built: 2014

Reported by Mr. R.G. / St. Petersburg /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 08.11.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 36 cc 2 cabin Orhaniye / built: 2002

Reported by Mr. D.K. / Chelyabinsk /
Startharbour / destination harbour Orhaniye / Orhaniye
date/ duration 01.11.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Marmaris-Netsel Marina / built: 2006

Reported by Mr. I.B. / Naberejnie Chelny /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 25.10.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Take the boat across the arterpartner the the second time all went at a good level. The only disappointment was the amount of the deposit does not correspond to the contract 4000 EUR instead of 2500
CHARTERPARTNERs comment about clients feedback The Client booked the boat for a Holiday private sail and did not announce the participation in a Regatta.(Marmaris race week) Particicpation in a regatta is higher risc, so the amount of dposit and other expenses are charged. This is normal and usual procedure for Regatta participation all over the world, so the handling was correct.

Charteryacht Athena 38 Catamaran Athen / built: 2001

Reported by Herr J.J. / Grafing /
Startharbour / destination harbour Athen / Athen
date/ duration 11.10.2014 / 3 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Even pretty old, the boat was in excellent condition! Very big compliments for the lady being rsponsibe for equipments- all was really perfect! All servicces like transfer and provisioning was perfectly organized and worked well! A broken part on the rudder was repaired in Kos-base, however, the technical staff should be trained better (our impression)
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 430 4 cabins Mallorca-Palma / built: 2008

 
Reported by Herr S.A. / Pforzheim /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 11.10.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The mainsail was in very bad state, the
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 40 3 cabin Orhaniye / built: 2001

 
Reported by Mr. E.B. / Kolomna /
Startharbour / destination harbour Orhaniye / Orhaniye
date/ duration 04.10.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Everything was OK. Excellent boat condition and she is best sailor than we expected! Very good restaurant and other facilities at Palmiye. Thanks a lot for all staff, our new friends, hope to see you again/
Recommendations for improvements Maybe more detailed briefing about the sailing area and recommended places to visit for first-time visitors. Maybe minibus shuttle to Marti Marina for big provisioning and ATM.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 DS 4 cabin Bodrum-City / built: 2007

 
Reported by Mr. I.P. / Perm /
Startharbour / destination harbour Bodrum-City / Marmaris
date/ duration 04.10.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements All very good! The main thing that would continue to be the same.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 379 3 cabin Sardinien-Portisco / built: 2012

Reported by Frau C.K. / Augsburg /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 04.10.2014 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements very nice, small harbour, where one eve can swim. Very friendly service at the base, all is very clean. We got no proof, if there was a diver checking the hull, we did not see it. And we dont think so. However, it was a very nice ssailing, indeed.
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 434 Impression Ionisches Meer Lefkas / built: 2007

 
Reported by Herr U.K. / Augsburg /
Startharbour / destination harbour Ionisches Meer Lefkas / Athen Alimos
date/ duration 27.09.2014 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 56 Cruiser 5 double cabins + 1 single cabin Kos-Marina / built: 2016

Reported by Herr M.R. / Giessen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 27.09.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
waiting time at arrival due to strong rain, toilets gave a bad small, the kitchen sink was leaking
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback a deep pressure system with strong rains and wind up to 8 Bft incl. sundays

Charteryacht Bavaria 39 Cruiser 3 cabins Kos-Kardamena / built: 2006

Reported by Herr M.H. / Middelhagen /
Startharbour / destination harbour Kos-Kardamena / Kos-Kardamena
date/ duration 27.09.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements if there is no german speaking staff, it should not be announced
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Marmaris-Netsel / built: 2006

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 20.09.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 345 3 cabin Ionisches Meer-Lefkas / built: 2013

Reported by Herr P.S. / Berlin /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 20.09.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very friendly welcome, the boat is perfect for a small crew of 2 persons
Recommendations for improvements client asks for an extensive information about anchorage manoeuvres, and an extra long mooring rope of > 25m
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Lavrion / built: 2012

Reported by Mr. A.G. / Manihino village /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 20.09.2014 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 54 DS 4 double + 1 single cabin Trogir-Seget Donji / built: 2005

Reported by Herr P.V. / Kalkar /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 20.09.2014 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very good organized Taxi Transfer, very nice and well maintained Marina, Chartercompany staff and Reception speak german (and english), very well organized there, Supermarket is too expensive, it pays to walk to town
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 370 3 cabin Marmaris-Netsel Marina / built: 2007

Reported by Mr D.J. / Bern /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 13.09.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements GV a bit hollow without slides (it'll hard to hoist), and unfortunately only a jib (self-steering) not Genoese (for small time). Genneker optional!
CHARTERPARTNERs comment about clients feedback the Hanse only has self tacking Jib. Genacker ois everywhere on request and extra charge

Charteryacht Beneteau Oceanis 43 3 cabin Split-City / built: 2008

Reported by Herr W.S. / Lage /
Startharbour / destination harbour Split-City / Split-City
date/ duration 13.09.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 5 cabin Trogir-Seget / built: 2005

Reported by Herr D.S. / Hennef / Uckerath /
Startharbour / destination harbour Trogir-Seget / Trogir-Seget
date/ duration 06.09.2014 / 3 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
All staff was friendly and we were completely informed and instructed. Negative was: for a 3 week trip with 8 people and 2 Cars we were charged 10 /day /day and that was a ripoff, because last year that was 5 . 420 for parking only? I felt ripped off .
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback Guarded parking is not included in the chartercontract and service, but a service from the owner of the parking space. Complaints about that should be targeted bto Marina and not to the chartercompany.

Charteryacht Beneteau Cyclades 39 3 cabin Mallorca-Palma / built: 2008

Reported by Herr J.H. / Kln /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 30.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements the Charterbase did not provide any luggage transportation, and no information about possible shops to buy provisioning nearby
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 42 Cruiser 3 cabins Goecek / built: 2008

Reported by Herr D.G. / Schftlarn /
Startharbour / destination harbour Goecek / Goecek
date/ duration 30.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 350 2 double cabins Fethiye-Ece Marina / built: 2008

 
Reported by Herr D.S. / Berlin /
Startharbour / destination harbour Fethiye-Ece Marina / Fethiye-Ece Marina
date/ duration 30.08.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 335 2 cabin Marmaris-Netsel / built: 2014

Reported by Herr H.R. / Mnchengladbach /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel
date/ duration 30.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements no comments, all was very good
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 3 cabin Trogir-Seget Donji / built: 2003

Reported by Herr S.K. / Siegburg /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 30.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Staff of the base was very friendly and one of them speaks german fluent. The boat was a little old, but in relatively good condition. I would charter it again. Impression of well maintenance and all clean. The keel is pretty short, so we had to reef early. There was water in the motorbilge at handover, which was pumped out, but it was full again, when we returned the boat. At return of the boat we faced a small damage of the Genoasail, looked like a sharp pies of the rigg cut that sail there. The Rigg was taped on starboardside, but not on portside. We paid the damage, but the impresion was, it was not our fault, itw as caused by a technical defect in the rigg. Furthermore, the boss of the chartercompany explained to us, sails should never touch the rigg, we were not sure, if he ever sailed and tacked a boat...
Recommendations for improvements technical problem with the rigg, cutted sail
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser Mallorca-Palma / built: 2005

 
Reported by Mr. A.P. / Moscow /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 23.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 450 Grand Large 4 cabin Marmaris-Netsel / built: 2013

Reported by Mr. N.B. / Saint-Petersburg /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 23.08.2014 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Carefully inspect the boat before you give it to customers.
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 445 GL 4 cabin Goecek / built: 2012

Reported by Mr. A.P. / Saint-Petersburg /
Startharbour / destination harbour Goecek / Goecek
date/ duration 23.08.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? good for a trip, not more
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 44i Mallorca-Palma / built: 2010

Reported by Mr. D.D. / Moscow /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 23.08.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 31 2 Biograd-Marina / built: 2002

Reported by Herr H.F. / Wechingen /
Startharbour / destination harbour Biograd-Marina / Biograd-Marina
date/ duration 23.08.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements hatches were leaking the boat should have better charts
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36.3 Ugljan-Kukljica / built: 2002

Reported by Herr U.B. / Oldenburg /
Startharbour / destination harbour Ugljan-Kukljica / Ugljan-Kukljica
date/ duration 16.08.2014 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
As well this time all was great and perfect! Service of the chartercompany was excellent! Sailig area is great, as well ideal for family sailing! We are really overwhelmed and very happy and will surely return!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Fethiye / built: 2003

 
Reported by Mr. E.M. / Saint-Petersburg /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 09.08.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Sailing was really nice! Chartplotter in cockpit makes it more comfortable. My comments about boat and base: 1. There is no emptying system of condensated water in the fridge so we had to take everything off the fridge few times and take the water off from the bottom of the fridge. And in general fridge worked not perfect. 2. Anchor chain was long-drown. First 30 metres of chain were Ok (so it was impossible to notice it during check-in). But the rest of chain was old and slipped on windglass. So we had to come back to the base. The chain was changed quickly - it is good. But of course we didn't enjoy the necessity of change. 3. Very poor light in cockpit. We had to put additional flaslight above the bimini. And from all the other sides the boat was in perfect conditions. Thank you very much for great trip!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Belize 43 Catamaran 4 double + 2 single cabins Fethie / built: 2004

Reported by Mr. V.B. / Novosibirsk /
Startharbour / destination harbour Fethie / Marmaris-Yat Marin
date/ duration 02.08.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Embarcation: we waited a little SK: check-in started about 15:00, actually c-in time in the documents 17:00. We always trying to prepare boats as soon as possible and wants the clients to be happy. This day in was some problem with the engine, but at 15:00 catamaran was ready. Mr. Bosin had early flight, he was in the marina about 9-10 am. SK: Thank you for the comment about one-way. Now I can understand what happened. Because when Mr. Bosin came to the c-out he was angry that he had to pay one-way fee. And we was trying to explain that he ordered this extra service. He could also take this catamaran in Marmaris. For the future if you have such situation we can contact before. Till the last moment previous week was free and Mr. Bosin had choice to start in Marmaris. Just a week before one of our boats was damaged and we gave Belize 43 instead the damaged one. On check-out damages of paint on the hull where "found" on 2 sides. In fact they left from previous client. Manager "found" them immediately after boarding - first of all he came to the place with damages. SK: After every charter we do check out procedure, there is no any opportunity that it was damage from the previous client. Our manager found the scratches because our staff who helps to moor the boat saw it and informed him. But as Mr. Bosin insisted that he did not made the scratches we did not charged any fee for this damage. Reverse gear didn't function on Outboard engine (I didn't notice while check-in that there were no cog in engine). We had to pay 35 Euro for it. SK: At the check-in outboard engine was working properly with all equipment and cog, otherwise it would not work. The price 35 Euro is a standard price for this part, we told that if the client does not trust us they can buy this part themselves in the yacht shop in the marina. Refuelling from their barrel in Yacht marine was about 30% more expensive that in other places. SK: Diesel price in the marina is market price, SK-Yachting does not have any connection with diesel sales. We always inform the client and they have a choice to go to the petrol station in the city or to come to the Yacht marina to the pontoon and marina provides diesel service directly to the boat. Yes there is a price difference about 4.5 TL in the city and 5.3 TL in the marina for the 1 liter of diesel, about 18%, but as i told there is a extra service and clients always have a choice.
Recommendations for improvements Chartercompany took money for One-way, in spite of the sailboat was returned to us in Fethie after previous clients. Where there was participation of chartercompany in driving - I don't understand. On check-out damages of paint on the hull where "found" on 2 sides. In fact they left from previous client. Manager "found" them immediatly after boarding - first of all he came to the place with damages. Reverse gear didn't function on Outboard engine (I didn't notice while check-in that there were no cog in engine). We had to pay 35 Euro for it. Refueling from their barrel in Yacht marine was about 30% more expensive that in other places. What was good with that chartercompany - they really quickly reacted in case of damages - came quickly and repaired everything.
CHARTERPARTNERs comment about clients feedback Comment about One-way from Charterpartner manager: I suppose that complaints about One-way payment come from misunderstanding. This booking was first made by another client. He insisted on One-way charter and was ready to pay for One-way. After booking he couldn't go sailing because of personal problems. So booking was switched to another person, who wasn't interested in One-way and was surprised with additional payment - which was clear mentioned in contract. Such payment is usual practice and was inavoidable to cover costs related with organization of One-way charter. comment from Chartercompany: Embarcation: we waited a little SK: check-in started about 15:00, actually c-in time in the documents 17:00. We always trying to prepare boats as soon as possible and wants the clients to be happy. This day in was some problem with the engine, but at 15:00 catamaran was ready. Mr. Bosin had early flight, he was in the marina about 9-10 am. SK: Thank you for the comment about one-way. Now I can understand what happened. Because when Mr. Bosin came to the c-out he was angry that he had to pay one-way fee. And we was trying to explain that he ordered this extra service. He could also take this catamaran in Marmaris. For the future if you have such situation we can contact before. Till the last moment previous week was free and Mr. Bosin had choice to start in Marmaris. Just a week before one of our boats was damaged and we gave Belize 43 instead the damaged one. On check-out damages of paint on the hull where "found" on 2 sides. In fact they left from previous client. Manager "found" them immediately after boarding - first of all he came to the place with damages. SK: After every charter we do check out procedure, there is no any opportunity that it was damage from the previous client. Our manager found the scratches because our staff who helps to moor the boat saw it and informed him. But as Mr. Bosin insisted that he did not made the scratches we did not charged any fee for this damage. Reverse gear didn't function on Outboard engine (I didn't notice while check-in that there were no cog in engine). We had to pay 35 Euro for it. SK: At the check-in outboard engine was working properly with all equipment and cog, otherwise it would not work. The price 35 Euro is a standard price for this part, we told that if the client does not trust us they can buy this part themselves in the yacht shop in the marina. Refuelling from their barrel in Yacht marine was about 30% more expensive that in other places. SK: Diesel price in the marina is market price, SK-Yachting does not have any connection with diesel sales. We always inform the client and they have a choice to go to the petrol station in the city or to come to the Yacht marina to the pontoon and marina provides diesel service directly to the boat. Yes there is a price difference about 4.5 TL in the city and 5.3 TL in the marina for the 1 liter of diesel, about 18%, but as i told there is a extra service and clients always have a choice.

Charteryacht Bavaria 50 5 cabin Trogir-Seget Donji / built: 2005

Reported by Mr. M.N. / Vaerloese /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 02.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat Was A little dirty And the log/speed is not Worning But A good hollyday
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 411 4 cabin Mallorca-Palma / built: 2000

Reported by Mr E.D. / St.Malo /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 02.08.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The hull of the boat was not very clean, the antifouling could have been more recent, the boat's performance were diminished.
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 393.3 Split-City ACI Marina / built: 2002

Reported by Mr E.S. / Issy les Moulineaux /
Startharbour / destination harbour Split-City ACI Marina / Split-City ACI Marina
date/ duration 26.07.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Even if the key functions of the boat were ok, this boat had some weaknesses (GPS 12 years old, autopilot out of order, tender to be reinflated daily, hull was very dirty (green),..). Maybe it was the right quality for the price I have paid, I don't know... It was difficult to make a choice in the huge list of boat proposed by charterpartner. It would be great to establish sub groups for new or refurbished sail boats or older units. Nevertheless, it was a good cruise, and I have made no formal complaint to he local renter.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 420 Catamaran 4 double + 1 single cabins Corfu Gouvia Marina / built: 2008

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Corfu Gouvia Marina / Corfu Gouvia Marina
date/ duration 28.06.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements minor defects as not working bilgepump, blocked shower outlet and empty tank of outboard engine
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 445 3 cabin Goecek / built: 2012

 
Reported by Herr H.H. / Neerach /
Startharbour / destination harbour Goecek / Goecek
date/ duration 28.06.2014 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Goecek / built: 2006

 
Reported by Mr. A.I. / Novokuznetsk /
Startharbour / destination harbour Goecek / Goecek
date/ duration 14.06.2014 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Rhodos-Mandraki / built: 2006

Reported by Mr. O.P. / Nizhniy Novgorod /
Startharbour / destination harbour Rhodos-Mandraki / Rhodos-Mandraki
date/ duration 14.06.2014 / 1 week/s
embarcation
Checkin reference
Quality of the boat
Checkout reference
Did a diver check the hull below waterline?
General recommendation
How did you like the waters, you sailed in?
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I would be happy to leave good feedback if get back my 70 EUR for broken Outboard. To take money for such poor-boy - this is...
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback From: Angelos Moschovelis | Kekeris Yachts Sent: Monday, July 14, 2014 4:12 PM To: yachtcharter@charterpartner.com Cc: 'Kekeris Yachts' Subject: customer feedback_14-0686 Dear Mr. Hans Steiner, Your request gives me a sense of surprise because I know - & you know - very well how it works our family company!!! Unfortunately, your request can not be accepted for the following reasons: 1. In our family company all outboards are delivered after fully technical inspection and testing in the presence of the customer. 2. Customer pays after his personal acceptance. 3. During the week of the charter we did not receive any phone call stating any problem of the outboard. 4. There was no problem during the delivery and control of the outboard. 5. According to our company policy not accepted complaints after 15 days from the end of any charter. * please check the following link: http://www.kekeris-yachts.com/images/stories/plans/kekeris_yachts_price_list_2014.pdf My comment: Mr. Peskov already complained me about the situation some time ago. Staff gave them very poor Outboard and it didn't function at all during their trip. Finally they were not charged for broken engine, but the subject is that they paid 70 EUR on boarding for device which didn't function. My opinion: Actually, knowing Greeks and knowing the situation on the bases on islands (usually bad organized) I am ready to trust to client that the Outboard was really poor and didn't function. But according the contract and proceduref they had to call to the base on the first day they realized the problem, and not wait till coming back to the base to complain! So I think this is appropriate excuse for chartercompany not to give them back 70 EUR

Charteryacht Sun Odyssey 45 4 cabin Ionisches Meer-Korfu / built: 2006

Reported by Herr D.M. / Herrsching /
Startharbour / destination harbour Ionisches Meer-Korfu / Ionisches Meer-Korfu
date/ duration 31.05.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements I dont like to register my crewlistdata online. I want to send an XLS list, that should be enough
CHARTERPARTNERs comment about clients feedback The demands of local authorities are higher since several years, and wrong data like birthdate or passportnumber missing can lead to waiting times at the base. By that reason we ask to prepare the list online, and only to send it, when all data is correct and complete.

Charteryacht Oceanis 31 2 cabin Sardinien-Sta.Teresa / built: 2013

Reported by Herr M.W. / Hchst /
Startharbour / destination harbour Sardinien-Sta.Teresa / Sardinien-Sta.Teresa
date/ duration 31.05.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We have been already to Sardinia a few days earlier, so we arrived at 11 a.m. at the base. We were told, that Chckin can start at 3.p.m. The staff spoke english, however, someone said, they speak italian and french, too. After a while, a german speaking staffmember came. The checkin was in the office for formalities and later on board, duration 2 hours. Later another staffmember passed by asking for any further questions. We were told, that the boat hull was checked (we havent been there) and all is ok. The boats details were explainend very carefully. After leaving the base, we had 1 hour time to check all technical things. They handed us a sailing water guide in german language. The boatw as in excellent condition and very well equipped. When leaving and at return, 2 guys from the base assisted. The complete service was very friendly and all other boats at the base were obviously in excellent state and impressed us, indeed!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 36i 3 cabin Mallorca-Porto Colom / built: 2009

Reported by Herr T.F. / Erlangen /
Startharbour / destination harbour Mallorca-Porto Colom / Mallorca-Porto Colom
date/ duration 31.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The best and complete service from Charterbase "Colom Yachting and Charter". Oliver did all he could and was very helpfull! Mr. Steiner s agency CHARTERPARTNER s services were appreciated as well! Back for sure!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 335 2 cabin Mallorca-Palma / built: 2014

Reported by Mr J.B. / Genolier /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 31.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Jeanneau Sun Odyssey 509 5 cabin Mallorca-Palma / built: 2014

Reported by Herr A.S. / Poxdorf /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 24.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 335 2 cabin Goecek / built: 2013

Reported by Mr. D.K. / Chelyabinsk /
Startharbour / destination harbour Goecek / Goecek
date/ duration 10.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Reduce the number of boats in the Bay and prices in restaurants:)
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 54 4 double + 1 single cabin Lavrion/Greece / built: 2009

Reported by Mr. S.O. / Tokyo, Japan /
Startharbour / destination harbour Lavrion/Greece / Lavrion/Greece
date/ duration 17.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Gas oven did not work. Skipper was very nice guy for whom we thank very much. On the other hand, this is not complaint, but we feel pity that he did not like to sail by ourselves. (All of us have more than 15 years sailing experience.) He was too serious to his responsibility and afraid that we get injured on board.
Recommendations for improvements Checkout procedures should be shortened. We needed about 2 hours.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 439 4 cabin Marmaris-Netsel / built: 2012

Reported by Mr. V.F. / Yuzhno-Sahalinsk /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 10.05.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 45 4 cabin Athen / built: 2013

Reported by Mr. K.T. / Saint-Petersburg /
Startharbour / destination harbour Athen / Athen
date/ duration 26.04.2014 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 445 GL 4 cabin Goecek / built: 2012

Reported by Mr. A.K. / Saint-Petersburg, Pushkin, pos. Akeksandrovskiy /
Startharbour / destination harbour Goecek / Goecek
date/ duration 03.05.2014 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements It would be nice to have a person with Russian language
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 36 Classic Goecek / built: 2000

Reported by Mr. E.B. / Kolomna /
Startharbour / destination harbour Goecek / Goecek
date/ duration 03.05.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Thank you for one more perfect sailing! As previous year, the best impressions of hospitality and technical assistance of Erkan and all the Portway team. We got another boat - Bavaria 37 instead of booked Dufour 36, so now we have new experience of this boat too. Boat condition on start and on finish without any problem. All the small details we already mentioned during check-out.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Lavrion / built: 2011

Reported by Mrs. M.T. / Moscow /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 03.05.2014 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I take the boat here not for the first time and everything was almost ideal as usual. The only problem - autopilot didn't function. Endgeneer came, but couldn't do anything away from autorized service center.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 42i 3 cab Goecek / built: 2008

Reported by Mr. A.P. / Korolev /
Startharbour / destination harbour Goecek / Goecek
date/ duration 26.04.2014 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Everything was perfect exept one moment which we discussed many times before: permission to go to the Northern Cyprus. It wasn't ready in the moment when we left port - we had to wait till next day. We were going with flotillia with strict itinerary so we couldn't wait. Finally we went to Cyprus without documents - hopefully we had no problem.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bahia 46 catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2006

Reported by Herr G.O. / Hagenbrunn /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 26.10.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
1.) The boat was announced with generator and Radar, both was not working and out of order. Same with the inverter. 2.) The charters are much older than the boat, and reall not acceptable. The paper was ripped, one couldnt read anthing, parts were missing. Charterclients should bring teir own charts! 3.) One of the hatches was leaking, it was bady repaired and a lot of water came in.
Recommendations for improvements Generator, Inverter, Radar and hatch should be repaired. Charts are too old, replace with new ones.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Goecek / built: 2010

Reported by Herr F.E. / Berlin /
Startharbour / destination harbour Goecek / Goecek
date/ duration 07.11.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The cushions in cockpit were not fitting and not comfortable
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 Cruiser 3 cabin Athen / built: 2008

Reported by Mr R.G. / Vence /
Startharbour / destination harbour Athen / Athen
date/ duration 02.11.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements It lacked a dish that can go in the oven A single cloth for the week is not enough, but on our request a second has been provided...
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 342 2 cabin Bodrum-City / built: 2006

Reported by Mr. S.K. / Olginka /
Startharbour / destination harbour Bodrum-City / Marmaris-Netsel
date/ duration 05.10.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Kos Marina / built: 2006

Reported by Herr A.P. / Oberstdorf /
Startharbour / destination harbour Kos Marina / Kos Marina
date/ duration 05.10.2013 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Cleaning: the boat was very dirty (plates, Cups, bedlinen, towels, the canins. the bin wa snot emptied - looked, as if there was no final cleaning done after the previous charter! Very negative! The navigation table was dirty, the charts old and overused, the binoculars were old and dirty. Pots, Pans, the oven, fridge was very dirty and corroded. The dinghy was not ok: did losse its air, no paddles, he bottom was damaged, no pump on board. Swiming vests were old and dirt and damages, the clips were missing. The technical state of the boat in general was very bad, no Windex. No fender for the back, very old and uncomfortable ropes (stiff) Autohelm was not working (was not callibrated), deviation to compas course 120 degerees. No Plotter on board. Sails were ok, bus as well very dirty Comment: as well a 6-7 year old boat should be clean and technically ok. We would appreciate to charter again in Greece, but not under such circumstances!
Recommendations for improvements The boat was not clean enough. Technical things were not working
CHARTERPARTNERs comment about clients feedback apologization for inconvenience, offer 100 for a new charter in addition to discount

Charteryacht Sun Odyssey 49 4 cabin Athen / built: 2005

Reported by Mr. A.G. / Moscow /
Startharbour / destination harbour Athen / Athen
date/ duration 05.10.2013 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Kos-Marina / built: 2008

Reported by Herr B.H. / Bietigheim-Bissingen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 21.09.2013 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
- the crewlist was not prpared -received papoers with wrong crewlist (which I realized when countercked,luckily) - at Checkin: GPS ot working, was repaired - windspeed- and direction not working - sail was damaged , was repaired after return to the base - asked a 2nd set of bedlinen several times - they promised to deliver, never did - usage battery not loaded/damaged- it was down already by using the anchor light - lower window was leaking, very bad situation when sailing strong 30-40l water came in before we realized it! - bilgepump not working, neither manual nor electrical - gas-oven was not working - reling was cuting our hands (damaged reel) - cockpit reel couldnt be closed because the clutch was damaged * good was engine and anchor
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 409 3 cabin Fethiye / built: 2013

Reported by Mr. D.K. / Moscow /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 21.09.2013 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 31 2 cabin Sardinien-Sta.Teresa / built: 2013

Reported by Herr L.S. / Limburg /
Startharbour / destination harbour Sardinien-Sta.Teresa / Sardinien-Sta.Teresa
date/ duration 21.09.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Ionisches Meer-Lefkas / built: 2009

Reported by Herr W.S. / Lage /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 14.09.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cruiser 5 cabin Kos-Kardamena / built: 2008

Reported by Herr A.M. / Aalen /
Startharbour / destination harbour Kos-Kardamena / Kos-Kardamena
date/ duration 14.09.2013 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Boat was in very good technical condition and very usefull equipped. Saidls, Anchor, Inverteer asf were not new, but wel maintained. Only the salon cushions should be renewed
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 42 4 cabin Marmaris-Netsel / built: 2000

 
Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel Marina
date/ duration 14.09.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 43 4 cabin Split-Kastela / built: 2010

Reported by Herr M.H. / Nussloch /
Startharbour / destination harbour Split-Kastela / Split-Kastela
date/ duration 14.09.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Jeanneau 439 3 cabin Split-Kastela / built: 2013

Reported by Herr M.H. / Nussloch /
Startharbour / destination harbour Split-Kastela / Split-Kastela
date/ duration 14.09.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Nautitech 40 Catamaran 4 double + 2 single cabins Marmaris-Netsel / built: 2004

Reported by Herr H.M. / Halfing /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel
date/ duration 07.09.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 405 3 cabin Fethie / built: 2011

Reported by Mr. V.S. / Kuznezk /
Startharbour / destination harbour Fethie / Bodrum
date/ duration 07.09.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 54 4 double +1 single cabin Kos-Marina / built: 2009

Reported by Herr M.R. / Giessen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 07.09.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The base had all perfectly organised, especially transfer-bus and a reserved table in the restaurant the first evening. The boat was in very good state (especially considering its age) and bedlinen, towels were already prepared. The sailing area is very beautiful, but we would prefer the islands north of Kos, the soutern islands are lttle wooded and the ports are packed.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 37 2 cabin Bodrum-Yalikavak / built: 2009

 
Reported by Herr N.R. / Essen /
Startharbour / destination harbour Bodrum-Yalikavak / Bodrum-Yalikavak
date/ duration 31.08.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The local team was professional and very friendly. Great service and always again.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 41 3 cabin Lavrion / built: 2003

 
Reported by Herr L.G. / Leverkusen /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 24.08.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat was an older model but in excellent condition for the price asked!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 375 Grand Large 3 cabin Azoren-Faial Horta / built: 2011

Reported by Mr. M.N. / Samara /
Startharbour / destination harbour Azoren-Faial Horta / Azoren-Faial Horta
date/ duration 24.08.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
This is the 2nd time when Charterpartner gives to us wrong information about sleeping places on board of chartered boat. There is a 2nd time when 1 person has no sleeping place and sleeps anywhere. First time something is a chance, 2nd time - is probability... That's time to look for another agent.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback Comment from CHARTERPARTNER: There wasn't convertible table in saloon, and there were 8 person on 3 cabin boat. I don't remember and can't see in CRM if somebody asked me directly about number of person on board. The boat is mentioned on Sailazores website as certified for 8 person. The case is similiar to the other chartered boat, that was licenced for 8, too.It was NOT OUR fault! We ask all chartercompanies several times by standard for the maximum licenced berths on board. The licence for 8 does not necessarily mean, that the saloon table is convertible - it only says, that 8 persons sleeping on board is permitted, maybe 2 in salon on 2 different benches. Chartercompanies dont like overloads anyway, so it should be avoided and with 8 people one should think to choose a bigger boat or ask specificly sleeping situation.

Charteryacht Bavaria 36 3 cabin Goecek / built: 2004

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 27.04.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference
Quality of the boat
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We arrived to the base late in the evening, boarded without any problem. There is no office of chartercompany in marina, so we called to representive on the morning. Before check-in I screwed bolt so I had no claims while check-in. During sailing we noticed problems with genoa roller furling system - we could see them only on work load. They didn't charge deposit from us - may be due to no office. I don't like it - I prefer when company follows procedures according to contract.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Leopard RC 400 4 double cabins Goecek / built: 2006

Reported by Mr Y.G. / Castelnau sur Gupie /
Startharbour / destination harbour Goecek / Goecek
date/ duration 10.08.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Hello We had a very good week. The boat was moving well and I'm glad to have followed your recommendations. The moorings were very good looking. We have not had a problem. Point to note: -We went to Kekova. It's no problem for a week. -If it had been able to leave early afternoon Saturday, it would be better . -The ropes were a little short to anchor to the ground. -There was a problem of priming the water circuit when changing tank. Kind regards
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Salona 45.4 Sutomiscica / built: 2004

Reported by Mr. A.P. / Moscow /
Startharbour / destination harbour Sutomiscica / Sutomiscica on Ugljan
date/ duration 10.08.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 331 3 cabin Split-City ACI Marina / built: 2002

Reported by Mr A.M. / Venelles /
Startharbour / destination harbour Split-City ACI Marina / Split-City ACI Marina
date/ duration 03.08.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The person at the reception (girl) was very unpleasant.! Not friendly, not smiling... For the rest everything was fine!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 455 3 cabin Fethiye / built: 2006

 
Reported by Herr S.P. / Hohenbrunn /
Startharbour / destination harbour Fethiye / Bodrum
date/ duration 27.07.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The Phoenix team impresses with friendliness and competence. Tiredlessly, the service employees are employed to carry out repairs and improvements to the boats. The boat passed us was already over six years old, but in fabulous condition. Not a single technical facility was not operational. The Interior was freshly after launching. Also, the boat was polished to a mirror finish inside and out. This is true also for other hidden places, such as under the floorboards or in the engine compartment. Obviously other technical facilities have been added over the years. So, the boat has for example a second chart plotter on deck. Still I have not experienced so far this level of quality. I would rent again in this Charter. Also like to exactly the same boat. I was a little surprised by the price level in Turkey. Here I was hoping that the favorable prices with the Charter even when the costs are continuing. Was however not the case. Mooring fees, diesel, restaurant visits and purchases are unfortunately quite on German prices.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 400 Catamaran 4 double +2 single cabins Ibiza-San Antonio / built: 2010

 
Reported by Herr F.E. / Berlin /
Startharbour / destination harbour Ibiza-San Antonio / Ibiza-San Antonio
date/ duration 20.07.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Unfortunately, caused by an engine defect, the boat stuck in the port for 2 days, but we got a nice smaller replacement
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback Client receives a week in the low season for free as compensation

Charteryacht Sun Odyssey 52.2 Neapel / built: 2004

Reported by Herr F.O. / Mhldorf /
Startharbour / destination harbour Neapel / Neapel
date/ duration 20.07.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Batteries very old and bad. Fridge worked only when the engine was runninng long.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Corfu / built: 2006

Reported by Mr L.P. / Grandvillard /
Startharbour / destination harbour Corfu / Corfu
date/ duration 13.07.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 54 DS 5 cabins Gcek / built: 2008

Reported by Herr H.K. / Pullach /
Startharbour / destination harbour Gcek / Marmaris-Netsel Marina
date/ duration 15.06.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I do charter since more than 10 years. That was the most friendly and best Charterbase by far! Thank you very much!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 420 Katamaran 4 double + 2 single cabins Athen / built: 2008

Reported by Frau S.P. / Trumau /
Startharbour / destination harbour Athen / Athen
date/ duration 29.06.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We were expected at the airport from the shuttle driver and he brought us directly to the boat. After a shor snack in the neraby cafe, we could takeover the boat. The team was very friendly and polite. As well te boat was very clean and well maintained and well equipped. We will be glad to charter again from this company.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 44i Mallorca-Palma / built: 2009

Reported by Sig. G.W. / Locarno /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 22.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Split-City / built: 2004

Reported by Herre E.G. / Porsgrunn /
Startharbour / destination harbour Split-City / Split-City
date/ duration 22.06.2013 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation no
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements In general technical equipment in the boat was in poor condition. Bow propeller had to be replaced after 1 week, which caused latency in Split marina. Staff were not obliging. Orvas will not be used by me next time
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 43 3 cabin Split-City / built: 2008

Reported by Mr. S.K. / Irkutsk /
Startharbour / destination harbour Split-City / Split-City ACI Marina
date/ duration 08.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference to superficial, several questions not answered
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements We would prefer more calm procedure of check-in having regard to language barrier. Some incorrect actions while check-in of the boat we had to correct in the sea using accessible resourses. In general we liked everything, so we have the wish to take another boat in your company.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 54 DS Sardinien-Portisco / built: 2009

Reported by Herr O.H. / Kempten /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 08.06.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 35 Cruiser Porec-Funtana / built: 2010

Reported by Herr T.F. / Erlangen /
Startharbour / destination harbour Porec-Funtana / Porec-Funtana
date/ duration 08.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Everything as perfect: agency, bot, basemanager, Very uncomplicated, all the time nice and very helpfull served by CHARTERPARTNER, Mr.Steiner was a very nice agent and it was alloverall a very nice holiday event!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 385 Grand Large 3 cabin Bodrum-Yalikavak / built: 2009

 
Reported by Herr R.O. / Grasbrunn /
Startharbour / destination harbour Bodrum-Yalikavak / Bodrum-Yalikavak
date/ duration 01.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
A vry friendly and well organised team, easy checkin, focussed on the demands and needs from clients side. Checkout focussed on metioned repair-needs and replacement of damaged items. The boat was an older model, but in vers good condition, all was clean, fixed, and well working! The sailing area in pr-season very nice, only the BLUE CARD obligations were a bit complicated, especially because locals did not know how to handle it. The new Marina yalikavak is unbelievable - such a luxury really is 1001 nights dreams!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Nautitech 40 Catamaran 4 double cabins + 2 single cabins exclusive version Marmaris-Netsel / built: 2008

 
Reported by Mr. Y.P. / Perm /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel
date/ duration 01.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference to superficial, several questions not answered
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Motor was not working from rubber dinghies and a broken oar. On the Board to shore (with one OAR) was problematic. And the rest all super.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 51 Cruiser 5 cabin Sicily-Palermo / built: 2010

Reported by Mr G.C. / TOULOUSE /
Startharbour / destination harbour Sicily-Palermo / Sicily-Palermo
date/ duration 01.06.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 Cruiser 3 cabin Kos-Marina / built: 2011

Reported by Herr N.R. / Essen /
Startharbour / destination harbour Kos-Marina / Kos-Marina
date/ duration 01.06.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 42i 3 cabin Goecek / built: 2011

Reported by Mr. S.S. / Pushkin /
Startharbour / destination harbour Goecek / Goecek
date/ duration 25.05.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Nautitech 40 Catamaran Lefkas / built: 2006

Reported by Herr H.D. / Meerbusch /
Startharbour / destination harbour Lefkas / Lefkas
date/ duration 25.05.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 36i 3 cabin Goecek / built: 2008

Reported by Herr M.B. / Wolnzach /
Startharbour / destination harbour Goecek / Goecek
date/ duration 25.05.2013 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Lavrion / built: 2005

Reported by Herr H.D. / Wrzburg /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 18.05.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Agency CHARTERPARTNER was excellent. Employees at NOMICOS were very nice, helpfull and correct in procedures. Boat was in very good conditione, area very nice - we will return!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 34 cruiser 2 cab Athen / built: 2008

Reported by Herr T.M. / Riedstadt /
Startharbour / destination harbour Athen / Athen
date/ duration 18.05.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We received an upgrade to a beautiful Bavaria 36/2011 - thank you so much for that, the boat was great
Recommendations for improvements public toilets and showers in Kalamaki are not acceptable.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 51 Cruiser 5 cabin Athen / built: 2009

Reported by Seor E.G. / Monterrey n. L. Mxico /
Startharbour / destination harbour Athen / Athen
date/ duration 11.05.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Very good holidays. Indeed the best in my life. We are planning sud cyclaxes and creta for the next year. I hope we can fix some spetial price (ho ho). Any way we will be in touch
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 i Performance 4 cab Mallorca-Palma / built: 2008

Reported by Herr R.B. / Hamburg /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 11.05.2013 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Dingi and outboard were too small for a 8 person boats, the price of 75 EUR for outboard was too high
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 i 4 cabin Sardinien-Portisco / built: 2008

Reported by Herr A.S. / Poxdorf /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 11.05.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
we enjoyed the trip, even with the electronical problems. The furling main was damaged, but the charterbase repaired it the same day
Recommendations for improvements electronical devices were not working, no windspeed indicator, no speedo, finally the depth sounder did not work
CHARTERPARTNERs comment about clients feedback The Raymarine electronic equipment "stalled" before the embarkation, they were reset and were working at check in, the client was informed not to turn them off. The base manager told me the client was "bravo" in managing the situation - sailing with turned off electric equipment - but client informed him only at the end of the charter. He also confirm that after the update of the firmware of the software the problems has not showed again (the old firmware has a bug, Raymarine confirms it too).

Charteryacht Kat Lagoon 380 4 double cabins Goecek / built: 2007

Reported by Herr J.H. / Wenzenbach /
Startharbour / destination harbour Goecek / Goecek
date/ duration 04.05.2013 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat was not ready, when we arrived. It was just transferred from Greece and some valves in the engine were changed, as well the waterbox and some tubes. The materil arrived late in the afternoon, and even with 5 guys working on the boat, after fillig fuel into the tabk it was 7 p.m., when we startd the handover procedure - that was extremely late! The staff was vry friendly, all found technicla problems were solved to our satisfaction, answers were given in patience. On Sunday, we still had to wait, because the batteries were replaced, which were brought from tow in hurry. So we could not leave before Sunday noon, ost half a day. The question is, why the repair was not done 2 days earlier??? We would have given them 100% 6 stars, but the delay made us feeling disappointed, indeed!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 36 Classic Goecek / built: 2000

Reported by Mr. E.B. / Kolomna /
Startharbour / destination harbour Goecek / Goecek
date/ duration 04.05.2013 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The best charter company and Erkan the best base manager we've ever seen!
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 455 4 cabin Port Pin Rolland / built: 2010

Reported by Mr. S.S. / Moscow /
Startharbour / destination harbour Port Pin Rolland / Port Pin Rolland
date/ duration 04.05.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements warn customers about lack of refuelling in the Marina and the need to refuel in Toulon. provide opportunities for gennaker or spinnaker bear
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 439 4 cabin Sibenik / built: 2011

Reported by Mr. I.L. / Samara /
Startharbour / destination harbour Sibenik / Sibenik
date/ duration 04.05.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 34 3 cabin Athen / built: 2011

Reported by Mr. R.G. / St. Petersburg /
Startharbour / destination harbour Athen / Athen
date/ duration 27.04.2013 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Leopard RC 400 4 double cabins Goecek / built: 2006

Reported by Mr. I.V. / Nahabino /
Startharbour / destination harbour Goecek / Goecek
date/ duration 27.04.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference to superficial, several questions not answered
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Very poor condition of the outboard motor for dinghy sailing.Small defects on furniture, broken tabs, etc.No one I met at the time of return, waited for the attendant to receive 45 minutes
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 44i Mallorca-Palma / built: 2011

Reported by Mr. A.D. / Moscow /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 27.04.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Everything was Ok. We were a little bit dissapointed with the boat condition. It didn't look like the boat built on 2011. Sails very old, rigging loose-fitting. It was possible to see that the boat had been used a lot. May be it had capital repair in 2011 or something like this? We had sailed on boats built in 2010, 2011 before - their condition was much better. We prefer to have correct information about the boat while booking. We paid for the new boat but got used one! (it looked like 4-5 years old). Otherwise everything was well, staff was friendly and we had no any problem, so we had good holidays.
CHARTERPARTNERs comment about clients feedback The boats were chartered the week before and the weeks after. No client complained about anything. Mr.Dunin did not complain at the base about any problems or disappointments regarding the state of boat, sail or other. The charterbase is very interested to be informed immediately, to be able to repair or make everything to clients convenience and satisfaction. The boat is from 2011 and the sails, too - however: in Mallorca the season is very long, so sails are changed every 3-4 years. This is the boats 3rd season, but renewing sails every season is impossible.

Charteryacht Sun Odyssey 32 i 2 cabin Fethiye / built: 2007

Reported by Mr. O.S. / Noyabrsk /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 27.04.2013 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We arrived to ECE marin around 13:00. Boss of the company met us together with black Labrador. Immediatelly we stepped on board sailboat. Check-in: everything is clean, in order, everything is on the proper place and works well. In 2 hours we had briefing and went out for training to Fethie Liman. During practice we noticed that condition of whinchs is not perfect - port aft one slips on small effort, port forward one slips on bigger effort. But because of not strong winds during this week it wasn't critical. After our mooring staff checked rigging and devices, checked something in water-heating system. Staff of the company was really friendly, they were ready to help in any situation - really praiseworthy! Region and season (beginning of May) are ideal for introducing into yachting: warm and not hot weather, it is not dangerous to go with small heel, crystally clean water (nothing blossoms and bites - no plankton or jellyfish), many ilands with bays and restaurants (feeding us like a prize turkey), all the sanitary facilities and Wi-fi. It is also possible to train all the variants of mooring (stern, lag, bouy, anchor) etc.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Belize 43 Catamaran 4 double +2 single cabins Cienfuegos / built: 2002

 
Reported by Mr. I.A. / Novokuznetsk /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 16.02.2013 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation no
How did you like the waters, you sailed in? never again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Lousy service in the Marina (toilets, showers, broken, dirty toilets and showers are missing).The catamaran leaves much to be desired. Faults are eliminated with their hands, everything is done on the "snot" one, if only to send a boat out to sea. On catamarans missing key sets and spare parts. Sail on our catamaran were times of pirates. Put them in the wind was dangerous.Very sad, and I think that the money had been incomparably greater. This Charter is not worth the money.Do not advise taking catamarans in Cuba.
CHARTERPARTNERs comment about clients feedback The check-out-list did not indicate ONE complain or technical suggestion. We cannot follow any complaints, if clients dont say a word when arriving at the base and before leaving the boat to our technicians. Our Boats are handed over in good technical state. Clients have opportunity to notify any complain and technical problem in the check in list (which is as well without without complaints) and we check after return. Minor repairs are normal. We do not understand that massice critic.

Charteryacht Bahia 46 Catamaran Cienfuegos / built: 2004

 
Reported by Mr. V.B. / Novosibirsk /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 16.02.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Near everything what could be broken on the sailboat became broken: speedometer, anemometer, engine, Dinghi etc. Mechanical engineer on Cayo Largo made the plan for month with us.
CHARTERPARTNERs comment about clients feedback The check-out-list did not indicate ONE complain or technical suggestion. We cannot follow any complaints, if clients dont say a word when arriving at the base and before leaving the boat to our technicians. Our Boats are handed over in good technical state. Clients have opportunity to notify any complain and technical problem in the check in list (which is as well without without complaints) and we check after return. Minor repairs are normal. We do not understand that massice critic.

Charteryacht Sun Odyssey 39i 3 cabin Goecek / built: 2007

 
Reported by Herr M.B. / Wolnzach /
Startharbour / destination harbour Goecek / Goecek
date/ duration 20.10.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
This was by far the best chartercompany I ever booked! Extraordinary, superb service as f.e. free mobile for local calls inclusive. No hidden extra costs, all included, as well outboard, final cleaning, transitlog and even the airport shuttle. I will charter there definitely AGAIN! Definitely a recommended company, indeed!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Mallorca-Palma / built: 2009

 
Reported by Herr G.O. / Hagenbrunn /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 27.10.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The charterontract signed with VIVA was not completed. The replacement company WIND asked up to 30% higher costs e.g. for outboard and final cleaning. The old contract was commented" This are our new prices" and was not accepted to fullfill our demands. In general, the boat was ok, but the company WIND was VERY negative and we would not charter there. Unfortunatel, after being handed to WIND, VIVA did not contact us again. The base at La Lonja Marina is nearly ready (after a long construction period) ans the sanitary facilitis are good now. VIVA shares a Pontoon with Latitud Zero, we mention JORGE as a very remarkable perdon!
Recommendations for improvements The booked boat could not be deliverd, because the previous crew was stranded, and the boat was on the land. The only available altrenative was a Fountaine Pajot Athena 38 as well from palma. The waiting time until the boat arrived was 2 hrs. Both boats are similiar sized in length, but the Athena, in difference to the Lagoon is not so high, so with my 1.95 height, I ws not able to stand inside the boat at all. That was annoying and very inconvenient. I was forced to sign a new chartercontract with a higher charterprice. Thanky to the agency and Mr.Stiner for his help and support on the phone in that situation.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 47 cruiser 4 cabin Kos / built: 2009

Reported by Herr O.S. / Mnchen /
Startharbour / destination harbour Kos / Athen
date/ duration 27.10.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The chartercompany should check BEFOR Handover the state of the boat. Or said else: with the next checkin, we will check each single item in detail. F.E. if one shows us, where the repair-set for the dinghi is stored, we will open it and check, if the glue is still there - ineed it was empty. Some complaints could be done at handover, as the not running clock, a broken door locker, nearly no cups and glasses (2 pieces!), missing winch handle, generally very bad cleaned, dirty all around, tatty pantry. On our way some more things happened: Barometer did not work (was not seen at handover), no anchor light, Navigational light portside was broken, Fuel indicator always indicated "full", even after we used 100 l, water tank indicator for the bowtank was not working, more: the tank was empty and not full as they confirmed to us. Many small complaints: hand-bearing-compass seemd to be a playtoy from a "surprise-egg", toolkit in VERY poor condition, not even a pincer in it. The staff was friendly, both in Kos as in Athens. We would charter from Nomicos again, but with much more cvare for the handover and surely more complaints before we leave the port
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin (battened) Goecek / built: 2012

Reported by Mr. M.T. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 20.10.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Everything was good - sailboat, staff, sailing region. I was surprised to meet bowthruster on 40-feet sailboat - but it is usefull!
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 3 cabin Marmaris-Netsel Marina / built: 2003

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 15.09.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 45 Cruiser 4 cabin Corfu / built: 2010

Reported by Mr. A.G. / Manihino village /
Startharbour / destination harbour Corfu / Corfu
date/ duration 22.09.2012 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 3 cabin Lavrion / built: 2009

 
Reported by Mr. A.V. / Moscow /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 06.10.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Not good technical condition of Dinghy and outboard. Threre were troubles why using VHF to receive - we used our own. + In general - good impression. All the questions were resolved quickly. Thank you to the positive and friendly staff of the company. Weather forecast via SMS is a useful option as addition to other methods (Internet, VHF)
Recommendations for improvements Small bugs in preparing of equipment (Dinghy, VHF) It would be wonderfool to have better facilities in base marina (shower, toilet)
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 393 3 cabin Sicily-Portorosa / built: 2002

 
Reported by Mr. M.N. / Samara /
Startharbour / destination harbour Sicily-Portorosa / Sicily-Portorosa
date/ duration 29.09.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Generator of electricity, worked from engine, doesn't recharges service battery really well. In the rest the boat is good, really dry, there were no water under floor. Sails seems to be original, not fixed. There is no chart-plotter on board. Threr are no speedometer and wind direction sensor. In general I was satisfied with the boat.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 i 4 cabin Sardinien-Portisco / built: 2008

Reported by Herr H.H. / Coesfeld /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 22.09.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 36 Classic Goecek / built: 2000

Reported by Herr H.W. / Berlin /
Startharbour / destination harbour Goecek / Goecek
date/ duration 22.09.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements No improvements to suggest! Most uncomplicated chartercompany, excellent support at Checkin and return to the base! We are absolutely excited! Great job!
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 36 Classic Bodrum-Yalikavak / built: 2003

 
Reported by Frau S.P. / Amsterdam /
Startharbour / destination harbour Bodrum-Yalikavak / Bodrum-Yalikavak
date/ duration 08.09.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements all was perfectly organized, we had a wonderful holiday
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Oceanis 43 Dubrovnik / built: 2009

 
Reported by Mr. D.P. / Sattel /
Startharbour / destination harbour Dubrovnik / Split-Kastela
date/ duration 15.09.2012 / 1 week/s
embarcation we waited a little
Checkin reference to superficial, several questions not answered
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Control of boat at check in was far too superficial. Probably because it was not the home base of the boat. None the less, this was very disappointing. We were lucky that there was no damage and nothing missing.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 35 Cruiser Ionisches Meer-Lefkas / built: 2009

Reported by Herr F.B. / Ettenheim /
Startharbour / destination harbour Ionisches Meer-Lefkas / Ionisches Meer-Lefkas
date/ duration 15.09.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
friendly staff and easy handling, very nice sailing area
Recommendations for improvements ancho windlass was very bad maintained, greywater tank was leaking
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Marmaris-Netsel Marina / built: 2006

Reported by Mr. V.F. / Moscow /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 15.09.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Sailboat Bavaria 39 is really well equipped: 2 chartplotters (one on the Navigator table, another in cockpit), radar, Navtex. If I had known about it before, I didn't take my chartplotter and Garmin-296 with chargers - I didn't use them at all.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 379 3 cabin Sardinien-Portisco / built: 2012

Reported by Herr F.V. / Unterschleiheim /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 15.09.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The booked boat from 2012 was because of a flash strike not available. We were upgraded to a Lagoon Catamaran from 2005, which was appreciated. The 2005 boat was not in best condition, but still ok. Only the outboard engine was not working, fuel came out of the engine, te replacement engine was not much better. The Team at the base was very friendly and nice. Good transfer from and to the airpot. We will gladly return, the sailing area is wonderful
Recommendations for improvements Outboard engine should be maintained better
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 49 5 cab Porec-Funtana / built: 2003

Reported by Herr D.S. / Hennef / Uckerath /
Startharbour / destination harbour Porec-Funtana / Porec-Funtana
date/ duration 08.09.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very friendly basestaff, very helpfull and competent. Even whilst sailing we always could contactv them at any time. Thank you from us.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 3 cabin Porec-Funtana / built: 2007

Reported by Mr. A.K. / Kaluga /
Startharbour / destination harbour Porec-Funtana / Porec-Funtana
date/ duration 08.09.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We booked with Agency Charterpartner not the first time. When organizing the trip extremely dissatisfied with the work Manager in Moscow on the preparation of the Treaty. The error occurred in the date, which we had to change flights.In the end, we lost about 450 euros.For this reason we strongly think-whether the work next time with Èarterpartner.In the Marina, all organized by benevolent.Thanks to the Manager at the Marina!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback Comment of CHARTERPARTNER´S Moscow manager: about mess in dates - situation was not really nice. Clients made very early booking, at first they asked the contract for the one dates, then asked to issue another contract for another dates. Then they bought tickets for correct dates and started to prepare to the trip. 5 month after they opened by mistake the cancelled contract and decided that they had taken tickets for wrong dates. Then called me and asked if it is possible to change the date of sailing because they bought flight tickets for the wrong dates. I answered them by phone that usually it is difficult but I will check tomorrow (off course ). Then they called me one more time, before I checked anything and told that they found opportunity to change tickets. And will change them because it is by sure easier that change charter dates. I agreed with them and the situation was finished. Unfortunatly I didn't check the dates of booking - nobody asked me to do it, they asked only to check possibility of change, and they asked again to check nothing. I really understand how client were dissapointed when they realized that they messed dates not in the first time but only when changed tickets, and had to change tickets back! But I don't think that I'm the only person culpable in the incident - because I did all the things I was asked for

Charteryacht Sun Odyssey 42i 3 cabin Mallorca-Porto Colom / built: 2010

 
Reported by Herr W.S. / Lage /
Startharbour / destination harbour Mallorca-Porto Colom / Mallorca-Porto Colom
date/ duration 08.09.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Marmaris-Netsel / built: 2007

Reported by Herr M.K. / Stuttgart /
Startharbour / destination harbour Marmaris-Netsel / Marmaris-Netsel
date/ duration 01.09.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Netsel is an excellent Marina with very clean sanitary installations, Toilts and wahrooms are in supbre condition always. The guy at the boats gas station work fast and professional, so here is no bif waiting time even on Fridays, when all charterboats return the same time
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 4 Cruiser Mallorca-Palma / built: 2007

 
Reported by Herr H.Z. / Bern 25 /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 25.08.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Very friendly and competent staff. The usual hectical situation at boarding time did not come up. Relaxed mallorqui athmosphere, it was very comfortable. Mr. Anton Gschwandter completed administrative things fast and without complications. Both, the technician Cesar as well as Loon were alwayds present and helped without any hesitation friendly. Even a "pontoon talk" and some jokes were possible (however: tehy have enough other things to do on saturday, so that is remarkable!) Commuiction in spanish, german, french and english possible, which is not usual everywhere. As well small problems during the trip in other ports were repaired on time, fast and clean. They never are "teaching" but give helpful hints. Even a mounted relingnet was demounted without any hesitation, when we asked it. MBS was for us the best chartercompany we met!
Recommendations for improvements The Marina Naviera Baelar should improve and renew sanitary installations
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45.2 4 cabin Baska Voda / built: 2000

Reported by Herr J.T. / Spittal/Drau /
Startharbour / destination harbour Baska Voda / Baska Voda
date/ duration 25.08.2012 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 33 Cruiser 2 cabin Mallorca-Can Pastilla / built: 2007

 
Reported by Herr N.R. / Essen /
Startharbour / destination harbour Mallorca-Can Pastilla / Mallorca-Can Pastilla
date/ duration 25.08.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Gib Sea 33 2 cabin Sutomiscica/Uglijan / built: 2003

Reported by Pan S.B. / Zawiercia /
Startharbour / destination harbour Sutomiscica/Uglijan / Sutomiscica/Uglijan
date/ duration 18.08.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 431 Zadar Uglijan-Preko Marina / built: 1999

Reported by Mr C.D. / paris /
Startharbour / destination harbour Zadar Uglijan-Preko Marina / Zadar Uglijan-Preko Marina
date/ duration 18.08.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45.2 4 cabin Mallorca-Palma / built: 2003

Reported by Sig. P.C. / Maslianico (Co) /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 18.08.2012 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The boat card indicated the presence of children's network but that there was not and could not do anything that we caused several problems having a child aboard 20 months. The boat was delivered late in the evening at 8 p.m. because the anchor was not working and was repaired and a bathroom completely clogged and which gave problems then for the next two weeks that did not allow us to start the same day. Other things were dangerous during the holiday some medium severity as well the lack of light of the ground, the chart harbour guide book was only in German language ...!? etc..! We however complained already detailed the CHARTER company. I'm disappointed from a German organisation I was expecting something more. Overall, however, the holiday went well.Thank you
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 43 DS Marmaris-Albatros Marina / built: 2002

Reported by Herr M.B. / Bonn /
Startharbour / destination harbour Marmaris-Albatros Marina / Marmaris-Albatros Marina
date/ duration 11.08.2012 / 3 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Turkish authorities are very accurate in the procedures and for crewchange a new Transilog is necessary. This can only be done in certain ports. It would be helpfull to mention that and name the ports, where a crewchange can be done.
CHARTERPARTNERs comment about clients feedback The international regulations contain the indication and naming all PORT OF ENTRIES in the handbooks. Crewchanges are not very usual at Charteryachts, so a skiper, who plans to change his crew during his charter should ask himself for more details.

Charteryacht Bavaria 40 Cruiser 3 cabin Stockholm-Liding / built: 2010

Reported by Mr. O.C. / Moscow /
Startharbour / destination harbour Stockholm-Liding / Stockholm-Liding
date/ duration 21.07.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 40 3 cabin Lefkas / built: 2011

Reported by Mr M.B. / BEGLES /
Startharbour / destination harbour Lefkas / Athens
date/ duration 11.08.2012 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
we have been really verypleased to sail with Rigas! he is very professional, took into account our wishes and adapted the sailing for the kids.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback The clients complaints are not acceptable: The yacht had no charter the week before (4-11.08), the skipper was on Friday 10.08.2012 and finished check-in and he was waiting for the customers all day on Saturday. They arrived with a speedboat from Zakynthos at 19.00 in the afternon and formalities finished right away. What do they mean? Please inform me. Also if everything is so good, why we got 4 of 6 stars? The completed a evaluation at checkout and all was indicated as perfect and satisfying.Why do they give 4 of 6 stars if all was ok?

Charteryacht Beneteau Oceanis 43 4 cabin Mallorca-Palma / built: 2008

 
Reported by Sig. L.M. / Torino /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 04.08.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Goecek / built: 2002

 
Reported by Mr. V.B. / Korolev /
Startharbour / destination harbour Goecek / Goecek
date/ duration 04.08.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The performance of the boat leaves much to be desired. Previous cats were faster. Sails trimming is awful. As for the rest it is a clean boat, Ok for its age
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 439 4 double cabins Marmaris-Pupa / built: 2012

Reported by Mr. A.P. / Elektrostal /
Startharbour / destination harbour Marmaris-Pupa / Marmaris-Pupa
date/ duration 04.08.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Very nice boat and sails. Quietly gave more than 9 knots on wind 20 knots. Everyone really enjoyed it.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 32 Porec-Funtana / built: 2005

Reported by Herr U.B. / Oldenburg /
Startharbour / destination harbour Porec-Funtana / Porec-Funtana
date/ duration 04.08.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
All was perfect. Handover, Cleanliness, state of the boat: all perfect! Special praise to the organsation in Funtana! We will return for sure!!!
Recommendations for improvements VHF and Plotter only at charttable inside, would prefer to have both in Cockpit
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 4 Cruiser ADS Castiglioncello / built: 2008

 
Reported by Mr. A.M. / Moscow /
Startharbour / destination harbour Castiglioncello / Castiglioncello
date/ duration 28.07.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Deposit was 4000 Euro and not 3000 as mentioned in a contract. The only way of leaving deposit was blocking from credit card. Alternative - 260 Euro non-refundable deposit, and 400 Euro refundable deposit from card. We should have been informed about this correctly!!
CHARTERPARTNERs comment about clients feedback The deposit amount was a misinformation from chartercompany, we apologize for that. The deposit is given anyway by a blocked amount from credit card. We usually recommend to buy a separate deposit insurance and not to use the chartercompanyLs replacements, because the conditions of all chartercompanies vary very much and not all is clear, some have very high losses in case of an accident. As a matter of convenience for clients, we do not offer all possible variations of sideoffers and additional services and individual possibilities, but we offer, what is mostly the best in general.

Charteryacht Sun Odyssey 40.3 3 cab Mallorca-Palma / built: 2006

 
Reported by Mevr. F.D. / VD Waalre /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 28.07.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements no, very good, well equiped, area was very crowded. Hope your company has also boats in Corsica and Croatia. We were very pleased with this boat and the perfect condition. Thank you, hope you keep this standard.
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 325 2 cabin Cote dAzur-Port Pin Rolland / built: 2010

Reported by Mr. E.H. / Castanet-Tolosan /
Startharbour / destination harbour Cote dAzur-Port Pin Rolland / Cote dAzur-Port Pin Rolland
date/ duration 21.07.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Wonderful week in the Golden Islands off the French Riviera. Wind conditions were good, but we cancelled our crossing to Corsica because the base chief discouraged us from leaving at night in the unknownd bay of Toulon and moreover, we would have been locked several days in Calvi for excessive wind and sea. First reproach I would address them is that despite confirmation phone calls 2 days before and the morning of the embarquing, we discovered in the last minute that the Dufour 325 we booked was "not available" without clear explanations. We got a slightly longer but less recent Dufour 34 instead. Second issue is that the wastewater tank was full and the valve from toilets to this tank leaking!... I ommited to empty it at sea (and it was not my job), and we did not use it at all. But the smell was unpleasant in the forward cabin (where my son could not sleep), and this tank permanently fed back the toilets compelling us to pump every 2nd hour. It sometimes overflowed into the shower ... (quite nasty, sorry). Everything else went well.
Recommendations for improvements - Avoid last minute surprise (warn customer if expected ship is changed) - Ensure black water tank is empty. - Foresee some extra ropes of all sizes one always might need on a boat (but this is also an advise for the skipper !).
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 384 Impression 3 cabin Biograd-Marina Kornati / built: 2005

 
Reported by Dhr. S.F. / Tilburg /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 14.07.2012 / 3 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback -------------------------------------------------- From: "Gomar ASC Charter" < > Sent: Monday, August 13, 2012 6:06 PM To: < charterpartner.com> Subject: RE: customer feedback > Good day Hans, > > I have contacted collegues in Burin, concerning client's complaint that the > boat was "very dirty" and in bad state, and they send me check in list > on wich is no remarks, and the guy that was doing check in with them said > that they haven't complained on anything. Usually we have no complaints > on clinless of the boats so I'm surprised that he marked this as > problem. > Why he hasn't told to the staff this during check in? > > Here attached please notice check in list.

Charteryacht Beneteau Oceanis 54 4 double +1 single cabin Goecek / built: 2010

 
Reported by Mr. S.S. / Sankt-Peterburg /
Startharbour / destination harbour Goecek / Goecek
date/ duration 14.07.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Friendly and skilled staff of Charter base. Perfectly organized transfer to the airport and back. Excellent, very comfortable and excellent living conditions. Highly professional customer service charter company (steering gear malfunction has been fixed for the 1:0). Thank you very much for the excellent organization of the sailing
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 410 Catamaran 4 double cabins Sardinien-La Maddalena / built: 2002

 
Reported by Herr R.R. / Lupsingen /
Startharbour / destination harbour Sardinien-La Maddalena / Sardinien-La Maddalena
date/ duration 14.07.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Outboard never did work/out of order. 3 different engines were tested, none worked. Seem to be very bad maintained. I only received 50 EUR back, other than said in the offer. Another problem is the costs of mooring in the base. It should be indicated, if staying in the Marina is free of costs or not. it is possible, one sails dily and returns to the base. This costs a lot of money, if one thinks, the base-mooring is free, as it is usual. Furthermore 90 EUR for a floating Pontoon is more than too much! I have the impression, the base tries to collect annual mooring fees. The boat was ok, indeed, except the charterplotter. Thas device was extremely old, first generation. The chartplotter on my I-Phone was better.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback 1.) The outboard is part of the "basecharge", a package of extras and matter of the calculation of the chartercompany itself. We as agents have no influence how the several parts of that packae are calculated. However - the chartercompany should be able to deliver a functioning outboard, that is a pity, indeed, that they could not. 2.) It is - other than your description says - NOT usual, that the base-mooring is free the whole week. 99% of all charterguersts leave the base and return the last evening. These 2 days are free of costs, but all other days must be paid, because in case of absence of the boat, the place is usually rented to foreign guest boats, who - of course - pay for it. 3.) The chartered boat is from 2002 and this is reflected in the reasonable price for the charter. One cannot expect the latest technical equipment on a 10 year old boat. If a device did not function, there was possibility of complaint and asking a refund at boarding or checkout.

Charteryacht Bavaria 36 Cruiser 3 cabin Kos / built: 2011

Reported by Herr N.R. / Essen /
Startharbour / destination harbour Kos / Athen
date/ duration 30.06.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Jeanneau Merri Fisher 725 Biograd-Marina / built: 2011

Reported by Mr J.L. / Strasbourg /
Startharbour / destination harbour Biograd-Marina / Biograd-Marina
date/ duration 07.07.2012 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Sutomiscica / built: 2003

Reported by Herre M.W. / Tord /
Startharbour / destination harbour Sutomiscica / Sutomiscica
date/ duration 07.07.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements We loved it
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 35 2 cabin Elba-Portoferraio / built: 2005

Reported by Frau B.S. / Bremen /
Startharbour / destination harbour Elba-Portoferraio / Elba-Portoferraio
date/ duration 16.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45.2 4 cabin Castiglioncello / built: 2001

 
Reported by Herr A.A. / Nrnberg /
Startharbour / destination harbour Castiglioncello / Castiglioncello
date/ duration 23.06.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Ionisches Meer-Korfu / built: 2005

 
Reported by Herr O.M. / Snarya/Norway /
Startharbour / destination harbour Ionisches Meer-Korfu / Ionisches Meer-Korfu
date/ duration 23.06.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 39i 3 cab Mallorca-Palma / built: 2007

Reported by Sig. G.W. / Locarno /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 23.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Nautitech 40 4 + 2 cabins Marmaris-Netsel Marina / built: 2004

Reported by Herr H.M. / Halfing /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 23.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Compliments to the base. The staff is extremely friendly and helpfull. Tina is a perfect basemanager, indeed. All was as best as it could be expected and more and we look forward for next year
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 51 Cruiser 5 cabin Rhodos / built: 2009

Reported by Mr G.C. / METZ /
Startharbour / destination harbour Rhodos / Lavrion
date/ duration 16.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in?
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 350 Performance 2 cabin Biograd-Marina Kornati / built: 2011

Reported by Mr. V.Y. / Khimki /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 16.06.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Pros: -region navigation-manageability and performance yachts (great!) -the staff is still trying to help (solved the problem with Bimini). Cons (Important!): 1. Čarterpartner not sent his crew list to base (why I spend time and it fills in on your website??) 2. Čarterpartner is not transmitted, we will have kids 3. as a result, the company has not produced a children's lifejackets. 4. I do not have any destkogo vest "we have less information to us no pass". My youngest child 7 years old but the girl went to vest the size of 50-70 kg. (I think it's the ugliness).6. what will I have children and I need jackets I've written as čarterpartneru (see note to crewlist and base for e-mail the result of zero.7. on a yacht in 35 degree heat with NO crew BIMINI!!! Anyway, even the frame. The Manager said "why are you taking a sports boat with children?". And another Pearl "Bimini to order!". Thank God the guys were able to unscrew the bimini with another yacht, which was idle this week. But why u must hurt the head of kapiatna Bimini, if I wrote that I go to with family and children? The way to manage minsjlom sportinoj yacht with a trvellerom next to the steering wheel, just easier to master than the cruiser. 8. u have a feature exploited Elan 350 boom (it without supporting FALA on masts), to me this time is also not explained. As a result had to buy rope, climb on a mast and to strengthen further the FAL-it turned out that the yacht of this design that was not necessary. Little thing-but it's also a certain indifference could indicate on this feature when passing yachts.
CHARTERPARTNERs comment about clients feedback 1. The crewlist was asked several times from the client, he did not complete. Then he completed and did send it late without Any NOTE about children /family.(but with birthdate year 2020...) 2. The crewliszt was sent to the base (reconfirmed: hey had it!) We are not able to reckon each single crewmewmbers age, so we canot findout if one is a child or very old and needs other support.(sorry) 3.) We suggest to bring own childrens vests, because mostly the ones from the charterebases are poor or not fitting. IF one asks it, we inform the charterbase. In this case, there was no note about that demand in the crewlist-how should we know? 4.) The Bimini was mentioned to us as a standardequipment of that boat. That is matter of the base, and they solved it - we cannot know the individual temporary equipments or demounted devices. We cannot follow the description of toppic 8 - all boats are in technical sailing condition or will be brought to it by the base. There is no need to climb on masts or whatever. The base can and must do that. Again: we as agent rely on the information from the charterbase and try to verify all as best as we can, but we cannot know each single temporary mismatch or individual demand of each single client, especially, if he/she does not deliver their emphasized demand to us.

Charteryacht Bavaria 50 Cruiser 5 cabin Kos / built: 2008

Reported by Sig. R.B. / Bozen /
Startharbour / destination harbour Kos / Kos
date/ duration 16.06.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements the boat and the complete inside as well as cutlery and plates, cups asf should be better cleaned
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Trogir-Seget Donji / built: 2004

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 09.06.2012 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50.5 Cruiser Goecek / built: 2006

 
Reported by Herr H.K. / Pullach /
Startharbour / destination harbour Goecek / Goecek
date/ duration 09.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
when we arrived late 8 p.m. all was perfectly prepared and we wer able to sail out the same evening! Thank you! Compliments The boat of 2006 was in perfect state, indeed! very gladly again!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 39i 3 cabin Mare Ionio-Corfu / built: 2007

 
Reported by Sig. B.C. / Guanzate /
Startharbour / destination harbour Mare Ionio-Corfu / Mare Ionio-Corfu
date/ duration 09.06.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Friendly, excellent English German and Italian speaking. The boats are in perfect condition, spotless and organized in an exceptional way. Excellent manual with photos of the boat. Each stopper clearly identifiable. Length indication on the anchor chain. Below deck descriptive labels help you find every thing ...Tops in abundance.New paragliders.Port books, maps and all necessary papers. Congratulations to professionalism! Navigational area in summer is safe and very richt of possibilities to go to. Sandy grounds allow easy anchors
Recommendations for improvements I dont think, you could offer ranything better
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Trogir-Seget Donji / built: 2004

 
Reported by Herr C.H. / Mnchen /
Startharbour / destination harbour Trogir-Seget Donji / Trogir-Seget Donji
date/ duration 02.06.2012 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Boat was not in a clean state, as it should be. Cmplete equipment was very old and used. Teak was repaired in bad technique (black rubebr) that damaged/destroed several clothes! We agreed not to strugggle about compensation, because we damaged the bowarea casued by the bad holding achor-brake. In general, nice people and all ok at spot.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau 50 Oceanis Family 5 double + 1 single cabin Kos / built: 2012

Reported by Herr M.R. / Giessen /
Startharbour / destination harbour Kos / Kos
date/ duration 26.05.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
in general all was ok. The cabin-layout was different to the booked boat, the boat had only 4 double cabins and not 5. It was a problem, because 2 people had to sleep in Salon. The agent contacted us first, but not again, what annoyed us.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback The wrong cabin-layout was result of a misunderstanding between chartercompany and agency (no accuse to anyone, just misunderstanding). In the moment, the problem was faced, the chartercompany contacted agency, and agency contacted client. Client wrote an sms:" No problem, all ok, weather, skipper, boat, perfect" So all seemed to be ok

Charteryacht Kat Nautitech 40 4 + 2 cabins Marmaris-Netsel Marina / built: 2004

Reported by Herr H.H. / Forchheim /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 26.05.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very friendly welcome! We could go on board immediately after arrival at the base and after professional checkin we saile out. Checkout after return was without any problems and was again xecuted very professional. There happened a small problem with the transmission, but the searviceteam came next morning and repaired it, so we had no loss of holiday or sailingtime. We didnt need any itineraries, however - all nautical books and sailing charts were on board. The company can be rated as a very good managed chartercompany, and we would appreciate to charter from them again!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 434 4 cabin Split-Rogac / built: 2007

Reported by Herr U.K. / Manching /
Startharbour / destination harbour Split-Rogac / Split-Rogac
date/ duration 19.05.2012 / 3 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
some minor equipments lile a coffe-filter and a pot to cook water were missed
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 i Performance 4 cab Mallorca-Palma / built: 2008

Reported by Herr A.S. / Poxdorf /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 19.05.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 37 2 cabin Bodrum-Yalikavak / built: 2009

 
Reported by Mr. V.S. / Moscow /
Startharbour / destination harbour Bodrum-Yalikavak / Bodrum-Yalikavak
date/ duration 12.05.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The organization is very good. All recommendations for improvement made by the Charter company's mandatory procedures.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Athens / built: 2006

Reported by Mr. E.R. / Moscow /
Startharbour / destination harbour Athens / Athens
date/ duration 05.05.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 46 3 cabin Goecek / built: 2009

Reported by Mr. A.E. / Korolev /
Startharbour / destination harbour Goecek / Goecek
date/ duration 28.04.2012 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Goecek / built: 2005

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 28.04.2012 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 41 3 cabin ADS Goecek / built: 2003

Reported by Herr M.K. / Schlieren /
Startharbour / destination harbour Goecek / Goecek
date/ duration 14.04.2012 / 3 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
3 very nice weeks. Erkan from the base is a very nice, competent and helpfull person! Area is a hiddden secret in springtime. It is warm waether already but just a few boats, so the bays are empty. Service of Charterpartner was good from the beginning on!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Mallorca-Palma / built: 2008

Reported by Mr. A.M. / Krasnoznamensk /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 26.11.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Bodrum-City / built: 2007

 
Reported by Mr. A.M. / MIASS /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 05.11.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements We really liked sailing with your company. The only problem - your prices in Bodrum at this time (low season) in comparision with prices in Geocek (for example EGG yachting) are too hight... But it was very important to us to see new region. All the other things - really wonderfull. We will be glad to come back to CharterPartner next time (especially if you provide discounts for repeater clients)
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 35 3 Goecek / built: 2005

Reported by Herr C.S. / Karlsruhe /
Startharbour / destination harbour Goecek / Goecek
date/ duration 29.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 440 Catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2008

Reported by Herr G.O. / Hagenbrunn /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 29.10.2011 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
+ boat was perfectly clean + boat is good and comfortable equipped + all table ware excellent - exception were blind plastic cups, that were a little unappetizingly - sails were pretty olod and bad - no rodkicker. so the boom moved extremely - the 2 beds in the bow are not acceptable for paying guests and should only be used for storage. There is open glassfibre, the lights were not working, it was wet and stinky - handover needed too long, late start and most time wasted for deposit and other payments. The guy handing the boat just said" Have a look around, and if you have questions, you can lookout for me" - several things were not working - isolation of 220V landconnection with a short-circuit. Luckily we were not in need to use it. - log was not working - Lazybag was bad sewn - light on navigation table was not working (comment of base: reapir is useless, it never worked) NOTE: THE BOWBERTHS ARE USEAABLE ONLY FOR VERY HARD PEOPLE! boat-hull was scheduled to be checked by a diver on Friday evening. We were asked to stay saturday until after 10 to wait for diver. We did not accept that. Basestaff speaks german and english. Mechanics are friendly and helpfull, the guy of checkin lost complete overview. "It is 5 p.m. and I have to handover 8 boats". We were not able to leave the base on Friday evening, and by that reason we lost 1 day. The base is under construction since 2010.Toilets and showers are still not ready yet, but it looks as if the be working next spring. So we used the toilet of the boat in the port - pretty nice...
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 425 3 double cabins Bodrum-City / built: 2009

 
Reported by Herr W.K. / Potsdam /
Startharbour / destination harbour Bodrum-City / Fethiye
date/ duration 01.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 343 Clipper 3 cabin Marmaris-Netsel Marina / built: 2005

Reported by Herr T.K. / Leipzig /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 22.10.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 36 cc 2 cabin Bodrum-City / built: 2002

Reported by Mr H.H. / Clermont-Ferrand /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 22.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 43 DS Bodrum-Yalikavak / built: 2001

 
Reported by Dhr. J.G. / Tholen /
Startharbour / destination harbour Bodrum-Yalikavak / Bodrum-Yalikavak
date/ duration 15.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Nothing every thing was perfect
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cruiser 5 cabin Sicily-Palermo / built: 2008

Reported by Mr. E.K. / Moscow /
Startharbour / destination harbour Sicily-Palermo / Sizilien-Siracusa
date/ duration 08.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Booked sailboat was out of order. Chartercompany offered alternatives without additional payments: First 47 or Kat Lagoon 410. We choosed catamaran. Personal of the chartercompany was very kind and loyal with the clients - they made advance it everything. It is very rare when you have a deal with italians!
Recommendations for improvements Electric equipment is very old and doesn't function well. It is good idea to change it.
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Mr. A.G. / Manihino village /
Startharbour / destination harbour Athen / Athen
date/ duration 24.09.2011 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Unfortunatly feedback form doesn't let describe boat condition correctly. So I write it here: 1. It is new 2. Well cleaned 3. Bad prepared from technical point. Comments to the 3rd point: - Pump in one of the toilets didn't function (was fixed in 1 hour) - Outboard had a hidden problem: worked 3-5 minutes after starting, then stopped till complete cooling down. - Starboard engine had hidden problem as well - suddently stopped while maneuvring. - Annoying small points - doors' and lockers' locks etc I have some bids for the job of technical assistants: - I wasn't informed that engine is stalling suddently - technician knew it before, he told it at the check-out, and didn't informed client. It could finish with desaster - it is impossible to steer the boat with rudders while mooring. So the engine stall on the reverse while mooring gives a warranty of damaging other boats... Fortunately we were qualified enough to avoid it. - I wasn't informed that the Outboard doesn't function - so we had to work with oaks a lot at the firs anchorage. - We weren't informed (and it wasn't noticed at the check-list) about few small damages of the hull, finally we had were uncomfortable discussion during check-out. When we had a conflict about damaging of the hull, we could speak only with the youngest manager, and managment didn't want to speak with us (it was late enough - we started check-out at 18:00, and had discussion about damages at 20:00). We were surprised that management didn't want to take part in the review of client's claims. Managment position from the phone call: checklist was signed - it means that you are responsible, there's nothing to discuss.
Recommendations for improvements Recomendations what to improve: it is necessary to inform client about all the defects of the boat (boat damages, equipment troubles etc) while check-in. And not leave it as a surpise for the client.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 Cruiser Bodrum-City / built: 2008

Reported by Mr. I.M. / Moscow /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 08.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 42 4 cabin Athen / built: 2001

Reported by Mr. E.R. / Moscow /
Startharbour / destination harbour Athen / Athen
date/ duration 08.10.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements - very weak refrigerator - autopilot did not hold the course
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Korfu / built: 2008

Reported by Herr B.G. / Karben /
Startharbour / destination harbour Korfu / Korfu
date/ duration 01.10.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Kos / built: 1999

Reported by Herr L.L. / Bonn /
Startharbour / destination harbour Kos / Kos
date/ duration 01.10.2011 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 Cruiser 3 cabin Lavrion / built: 2008

Reported by Herr B.H. / Bietigheim-Bissingen /
Startharbour / destination harbour Lavrion / Lavrion
date/ duration 24.09.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 434 Impression Biograd-Marina Kornati / built: 2007

 
Reported by Mr. V.S. / Moscow /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 17.09.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 43 4 cabin ADS Sardinien-Cannigione / built: 2008

Reported by Herr R.S. / Osnabrck /
Startharbour / destination harbour Sardinien-Cannigione / Sardinien-Cannigione
date/ duration 03.09.2011 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat could not be taken on time because maintenance was not done properly. The boat was not in a seaworthy state (anchorwinch was not working) and reefing lines of the mainsail were not fixed The fuel tank was definitely NOT full, whe boat was handed over. Significant damages on the hull aside and on top were not documented by the chartercompany at handover. It was - on purpose or negligently - not said to us, maybe hoping, we will not recognize them? The whole procedure of checkin and later checkout was very unprofessional and we got the impression, it was tried to make us be blamed for this and that. The boat was in general in a very bad state and worse than its age would let one imagine.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Fethiye / built: 2005

Reported by Herr W.E. / Dinhard /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 10.09.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements very well, go ahead like that, Thank you
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 35 3cab Goecek / built: 2004

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 10.09.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Rhodos / built: 2003

Reported by Sig. M.F. / Sarre /
Startharbour / destination harbour Rhodos / Rhodos
date/ duration 20.08.2011 / 3 week/s
embarcation delayed (long after agreed time)
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation no
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements better maintenence would be needed
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 333 Biograd-Marina Kornati / built: 2000

Reported by Herr C.S. / Neuss /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 10.09.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
the boat, an Elan 333 was a few days old but absolutely ok and clean. The relation price and service/boat was ok! The only complain would be, that we booked a boat with furling main, but were handed over a boat with battened sail and Lazy Jacks. That cause concern on side of my female crew, who was never before on a boat. But all worked well, and we had a beautifull week on the boat The sailing area is very nice and impressed us positive.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 31 Cruiser 2 cabin Biograd-Marina Kornati / built: 2008

 
Reported by Herr W.N. / Wrschach /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 03.09.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 333 Biograd-Marina Kornati / built: 2000

Reported by Mr. S.C. / Washburn /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 03.09.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The boat rented was very poorly maintained. Over the one week trip, the engine broke and had to be repaired, the anchor winch broke, and the water tank was malfunctioning, and the cooking gas was dangerously leaking and had to be repaired. It also lacked promissed things like towels and snorkeling equipment. I would not wish to rent from this company again.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback From: Gomar ASC Charter Sent: Wednesday, September 28, 2011 3:21 PM To: yachtcharter@charterpartner.com Subject: RE: customer feedback Good day Hans, Here is coment from the person in charge of ELAN 333 - POLARIS. Dear partners/guest, regarding poor rating and critics about yacht I will answer step by step : - "very bad, dirty" - women which clean yachts are doing that for last 10 years on this yacht. This is for first time, not only for this yacht, that somebody critics their job. I am sorry that client didn't immediately show what is dirty so I could send 2 women to clean again. - "engine broke and had to be repaired" - client called us in evening (2100) from some bay 20 Nm from Biograd. At 1000 in the morning 2 men were on yacht and solved problem. Reason was broken starter depot. They change complete starter and everything was OK. By the way, before season we install brand new starter (as we showed to skipper ), because old one was few years in function. By installing new starter we wanted to be absolutely sure on it. Misfortune that brand new collapsed and old starter works for years. We replied on customer call immediately and informed him continuously about coming time on yacht. As well as we discussed about his position and weather conditions, so we together conclude that team will come in morning. Otherwise, we send service team imediatelly, during night. - "the anchor winch broke" - true is that remote control of anchor winch stop working because it was wet. But every of our yachts has spare remote control ( in ladder below chart table). So, client use spare one and everything was OK. A lot of times crew left remote control in anchor storage near anchor winch (very wet condition). Sometimes they left it on rain during night. Sooner or later such electronic device will break. With leaving a spare remote winch control, we want to avoid anchoring problems. By the way, all anchor winches on our yachts were taken out last winter, general serviced ( new brushes, oil, gaskets, gears ... ) - "water tank was malfunctioning" - I can't answer of that because client didn't explain water tank malfunctioning. Guests before and after him had no objections on water system ( water pump, pipes, possible leaking .... ) - "cooking gas was dangerously leaking and had to be repaired" - when client claims gas problem ( on bottle, which is outside, in cockpit) we imediatelly changed regulator valve and pipe. Skipper was right, there was some small leaking of gas on connection of pipe and regulator valve. - "lacked promissed things like towels and snorkeling equipment" - we shall deliver him towels and snorkeling equipment with a pleasure if he asked. It is really not a problem. Misunderstanding. Sorry. Summary : I am very sorry that client had such opinion about yacht and our maintaining. Specialist ( Yanmar, Selden ) are also involving in it. We spent really great efforts and money to keep our yachts fit, no matter of age. We equipped yacht with double parts ( remote anchor winch control for example ) just for case, to prevent possible problems. We installed new parts no matter old are working well, just to be sure that everything will be OK. Complete new teak on seats in cockpit was installed this spring. For any customer request, we are on disposal and we shall try to make and keep them satisfy ( towels and snorkeling equipment are minimum what can we done ). Whole crew , who pay great care on yacht maintaining, is disappointed because of customer opinion. To have objective approach and view, I must say that guests week before and after him, had no claims. One of our crew, who is in charge for maintaining exactly this yacht, was like a skipper on same yacht from 20.-27.08.2011. (2 weeks before him ). Everything was OK. Once again, I am sorry for such client final feedback. We shall done even more that such critics never come again. Nenad Borcic dipl.ing.

Charteryacht Bavaria 50 Cruiser 5 cabin Athen / built: 2007

Reported by Mr. V.T. / Astrahan /
Startharbour / destination harbour Athen / Athen
date/ duration 27.08.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements The bedlinen was bad cleaned and not the full complete (3 sheets for 2 person)
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 42i 3 cabin Mallorca-Porto Colom / built: 2010

 
Reported by Herr A.B. / Ittigen /
Startharbour / destination harbour Mallorca-Porto Colom / Mallorca-Porto Colom
date/ duration 13.08.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Service at base was friendly and good. All organisation was well prepared and worked fine. Following small complaints: * only 4 glasses * no towels available (but they were not pre-ordered by me) all the rest was ok
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 50 5 cabin Split-Kastela / built: 2009

 
Reported by Mr. M.K. / Reutov /
Startharbour / destination harbour Split-Kastela / Dubrovnik
date/ duration 20.08.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We really enjoyed sailboat and sailing region (islands of the Middle and South Dalmatia). In fact, we got everything we had planned and a little bit more. Skipper from the chartercompany really helped to make detailed itinerary. Route was really easy from the technical point but it was really good for the big team we sailed (10 person). This was the third time we sailed in the region of Croatia and Montenegro - and this was the most intresting and the best organized trip and route. Thank you very much to the CHARTERPARTNER agency for the help in choosing the boat. The only problem - now (in 2 weeks after our trip finished) our deposit is still blocked on the credit card. I really hope this is only technical problem.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Biograd-Marina Kornati / built: 2008

Reported by Herr H.K. / Detmold /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 20.08.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
In holidays season the parking space was pretty limited and we had problems parking the car
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 cruiser 3 cabin Model 2011 Goecek / built: 2011

Reported by Mr. V.K. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 20.08.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The chartercompany has it's own printed edition with descriptions and coordinates of the most interesting places of the region. Negative: there is no portable VHF, and it is very uncomfortable when there is only one competent person on board. It is very uncomfortable and dangerous to run downstairs all the time before entering to the marina. All the rest was very good.
Recommendations for improvements There's no water in showers of marina at night. All the rest is Ok.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Athen / built: 2011

Reported by Mr. A.P. / Moscow /
Startharbour / destination harbour Athen / Athen
date/ duration 20.08.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
It is necessary to check tapped connections in time. At the strong wind tap screws start to unscrew. There are not enought tools on board - there where no big screwdrivers and no spanners at all. Fixation of traveller of the luff is incorrect, tap screws are screwed from down to top, unscrew down on the wind and go out. I found freeplay in the fixation of the hawshole of main anchor too late, it wasn't anything to fix, so we used rope to fix it, and had to pay for the repair later.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Sardinien-Portisco / built: 2008

Reported by Herr M.W. / Lindau /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 20.08.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Team was friendly and helpfull.One of our sailors had forgotten his backpack, so the called the driver. The boats were bad maintained and gave an impression to be older than they are indicated in the papers. Damages on Deck and hull were not repaired. Furling Genoa was not working properly, before we took over the boat they were working on it, but could not solve the problem. The greywatertank could not be switched and all greywater always was going outside, not very nice in a bay. The speed indicator did not work, it indicated the speed, but did not note the miles sailed. Hull was full with green as if it was not maintained for 3 years, the boat was a lame duck because of that. The boat was not clean, cleasing was very superficial, the toilet and bathroom were still dirty. In one of the lockers was an old garbage from previous crew.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Hello Hans,

I sent you the replay from our base manager.
I do not like the way this client has make this report, why he do not tell us nothing?
Without going in deep, I can tell you that for sure is lying regarding the antifouling.
You can see the picture of the whole NSS monohull fleet in the shipyard.
Our boat are out of the water from mid - end october till mid end of april, each year! (we are the only charter company that work in this way)
We use since 2006 airless painting for antifouling and we use antifouling self polishing, so when he wrote: "Hull was full with green as if it was not maintained for 3 years, the boat was a lame duck because of that." is not telling the true and that is damaging the image of NSS.
I invite you, to visit our base in Sardinia, next weeks, so you can check directly the conditions of our boats and hull.

Dr. Simone Morelli
Med zionato.

 

In the picture you can also see one boat on the travelift (end of the season) and see how dirty she is

Pls let me know

Statement base:

Dear partner,
this is the base manager from Portisco.
I never finish to be surprise by the feedback of the guests.

JUST A COMMENT IN ADVANCE, THEY DON'T CALL ME ANYTIME DURING THE WEEK FOR PROBLEMS ON THE BOAT.

The boats were bad maintained and gave an impression to be older than they are indicated in the papers.
I HOPE THAT THIS GUEST IS A BOAT BUILDER OR A SHIPYARD MANAGER TO GIVE SUCH A COMMENT ON ALL OUR BOATS, IS SIMPLY UNACCEPTABLE IF HE DON'T HAVE COMPETENCE!!!

Damages on Deck and hull were not repaired.
MAYBE THE GUEST IS TALKING ABOUT THE SMALL SCRATCHES ON THE GELCOAT THAT WE NORMALLY HAVE DURING THE SEASON, THEY CAN BE REPAIRED ONLY DURING THE WINTER MAINTENANCE WITH THE BOAT ASHORE...OR THIS GUEST CAN SUGGEST A NEW IDEA TO DO IT WITH THE BOAT FLOATING?

Furling Genoa was not working properly, before we took over the boat they were working on it, but could not solve the problem.
AGAIN QUESTION OF COMPETENCE AND SPEAKING WITH KNOWLEDGE. THIS GUEST ALSO WHILE WRITING DON'T KNOW WHAT WE WERE DOING ON THE BOAT. REPLACING A LINE ON THE SYSTEM CAN BE CONSIDERED MAINTENANCE EVERYWHERE ALL OVER THE WORLD AND NOT SO MANY COMPANY DO IT DURING THE SEASON.
MAYBE IN THE MIND OF THIS GUEST IT WAS A PROBLEM (OR HE IS ALSO A RIGGER?)

The greywatertank could not be switched and all greywater always was going outside, not very nice in a bay.
GREYWATER (SINKS, SHOWER PUMPS, BILGE PUMPS) TANK DO NOT EXIST ON OUR BOATS AND I SUPPOSE ON ANY BOAT IN GENERAL. IF HE IS TALKING ABOUT HOLDING TANKS (THESE ONE EXISTS AND ARE CONNECTED TO THE TOILETTES...) THEY CAN BE ACTIVATED SIMPLY CLOSING THE VALVES LIKE IN EVERY BOAT.

The speed indicator did not work, it indicated the speed, but did not note the miles sailed.
SIMPLY TOUCHING THE BUTTON "SPEED" ON THE ST60 TRIDATA YOU CAN CHECK THE TOTAL MILES OR YOU CAN RESET THE COUNTER TO START FROM 0 THE TRIP. IN MY OPINION THIS DON'T MEANS THAT A LOG IS NOT WORKING BUT SIMPLY THAT THE GUEST DON'T KNOW HOW TO USE IT (LIKE THE HOLDING TANKS).

Hull was full with green as if it was not maintained for 3 years, the boat was a lame duck because of that.
I PERSONALLY INVITE YOU TO ASK TO ANYBODY (WITHOUT LET ME KNOW IN ADVANCE) TO DIVE BELOW ANYONE OF OUR BOAT WHENEVER AND WHEREVER YOU WANT DURING THE SEASON TO CHECK IF THIS SENTENCE IS TRUE. I INVITE YOU TO DO IT DURING THE SEASON BECAUSE FROM NOVEMBER UNTILL MARCH OF EVERY YEAR OUR YACHTS ARE ALL ASHORE IN THE SHIPYARD.
I'M SIMPLY DISGUSTED FOR THIS POOR COMPETENCE AND EXPECIALLY FOR THE TIME I'M LOSING TO REPLY.

The boat was not clean, cleasing was very superficial, the toilet and bathroom were still dirty. In one of the lockers was an old garbage from previous crew.
OUR BOOKING OFFICE SENT YOU THE SIGNED FORM WITH THE GUEST COMMENT ABOUT THE BOAT HANDOVER ON THE BEGINNING.
LET ME SAY THAT CHANGING IDEA AFTER FEW DAYS CAN BE UNUSUAL BUT ACCEPTABLE...BUT TO ACCEPT A SO DIRTY BOAT ON THE BEGINNING IS REALLY STUPID, EXPECIALLY IF I PAY FOR THE CLEANING (AND I DON'T USE ANY GUN OR RIFLE IN MY BASE TO FORCE ANYBODY TO ACCEPT A BOAT).

DID HE ALREDY CLAIM FOR A MONEY COMPENSATION OR WE ARE SIMPLY LOOKING AT THE FIRST ATTEMPT OF THIS ALREADY SEEN MOVIE?

Best regards and good wind from the base of Portisco.

Francesco

 

comment booking office
From: "North Sardinia Sail"
Sent: Monday, September 12, 2011 10:09 AM
To:
Subject: Re: customer feedback

> Hi Hans,
>
> attached you can find the check-in form the client filled and signed at the base.
> Because of a technical problem on the Bavaria 40 Cruiser the client was upgraded to the Sun Odyssey 42i
> As you can see: it is all marked as good.
> The toilettes dirty? I wouldn't have given a "good note".
> I've forwarded the client's remarks to the base, they will reply as soon as possible.
>
> Ciao
> Giuseppe
> North Sardinia Sail srl
Reply Form signed


Charteryacht Sun Odyssey 35 3 cabins Marmaris-Albatros Marina / built: 2003

Reported by Mr. M.N. / Samara /
Startharbour / destination harbour Marmaris-Albatros Marina / Marmaris-Albatros Marina
date/ duration 13.08.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Everything passed as it was planned! We were met very friendly. The boat was ready 2 hours before agreed. It was very nice to make check-in for this boat. Thank you very much to Metin - captain, who checked the boat, and to Lina, the manager of the base, who helped a lot in translation of some terms. The boat was white and looked like just from the shipyard. The boat was comfortable, but wasn't quick - it shouldn't be, I suppose. It is good for learning and for sailing with family. We couldn't make more then 7 knots, but it was Ok for the first time. I would be happy if you make descriptions of the feuters of different models of charter boats - about their speed, comfort and other characteristics for the people who don't know it. And show these haracteristics in searching forms. Thank you very much for the answers for my questions from Maria (CharterPartner.Ru) and Svetlana (Off Shore Sailing) and for the pacience :). Region of sailing is really beutiful and has comfortable weather conditions. All the crew really enjoyed the trip. Thank you very much! We are already planning the next trip. :)
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 39i 3 cabin Samos-Pythagorio / built: 2008

Reported by Mr P.V. / PARIS /
Startharbour / destination harbour Samos-Pythagorio / Samos-Pythagorio
date/ duration 13.08.2011 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 37 Cruiser 3 cabin Marmaris-Netsel Marina / built: 2007

Reported by Mr. V.A. / Sankt-Petersburg /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 06.08.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I really enjoyed the trip. But during check-in we found some serious problem, which delayed our start for 24 hours.
Recommendations for improvements During check-in we found troubles which could be found repaired before we arrived. We lost 24 hours to repair and resolve everything.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 32 2 cabin Goecek / built: 2005

Reported by Herr J.S. / Hamburg /
Startharbour / destination harbour Goecek / Goecek
date/ duration 06.08.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 400 4 double +2 single cabins Sibenik / built: 2014

Reported by Herr D.H. / Innsbruck Igls /
Startharbour / destination harbour Sibenik / Sibenik
date/ duration 23.07.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Gib Sea 43 4 cabin Porec-Funtana / built: 2002

Reported by Sig. A.C. / Bollate (MI) /
Startharbour / destination harbour Porec-Funtana / Porec-Funtana
date/ duration 06.08.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Optimal efficiency from charterpartner. The lessor is much efficient and serious one. The boat was a bavaria 49 - 5 cabins (it was changed after the reservation to upgrade) all ok. thanks!
Recommendations for improvements they have not controlled the hull, at least in our presence. We have broken the outboard motor but they have not made us to pay
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 342 2 cabin Marmaris-Netsel Marina / built: 2006

Reported by Mr. S.K. / Olginka /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 23.07.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Everything very well. Thanks to all
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 44 4 cabin Biograd-Marina Kornati / built: 2002

 
Reported by Dhr. R.V. / Zeist /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 23.07.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We had a great time on the boat. The weather was not so good. Stormy wind and rain. The first day we had to run for the marina in Windforce 6-7. Therefore we did the rest easy on. The next day we decided to stay in the marina (Hrmarina, Murter) for one more day. Then the red hose of the waterpump was damaged. All water came in the boat. After reparing with tape we called with Philippe from Euronautic and three hours later there was a man who fixed the hose for us and give us some spare parts. He said that the Bavaria were made with cheap materials and that it happens often. We had a nice trip and we want to thank you for the service and the nice holiday that we had! I will certainly recommend your company. Ren
Recommendations for improvements The toilet on the front was not good. The pump was not working after one day and I had to fix it by screwing the hole thing open. Dirty Job!
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 411 ADS Sardinien-Cannigione / built: 1999

Reported by Mr. N.A. / 6710 Esbjerg V /
Startharbour / destination harbour Sardinien-Cannigione / Sardinien-Cannigione
date/ duration 16.07.2011 / 2 week/s
embarcation delayed (long after agreed time)
Checkin reference to superficial, several questions not answered
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation no
How did you like the waters, you sailed in? never again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Missing info about waters - only the pilot and a bref info were to go and see. Not suficeint charts. No boatpapers - they forgot to give us them. dirty dishes. problems with engien and ancher. Wet in rear cabin when rain, No log, Bad and old madresses.
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Nautitech 40 4 + 2 cabins Bodrum-City / built: 2004

Reported by Herr N.B. / Mollersdorf /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 16.07.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
very good shuttle from and to the airport excellent service at checkin/checkout Checkin was informal, checkout was done by 4 guys in a few minutes general state of the boat: good sails boat was good to be maoevered with both engines running very good space good equipped but partially not clean technical complaints, I found immediately were repaired immediately as well: battery charger, water running/leaking out at the outdoor shower technical complaints: very dirty underwater hull that casued problems with the cooling water system on starboard side and the speedo. Partially, only one engine was working. Impeller was changed by me. The water inlet of the engin coooling was chaned, so the engine always fell out. Starboard toilet was not functioning. Anchor too small for that boat. Anchor mounted on portside what makes the anchorage pretty uncomfortable. Reefing line of the Genoa was too short
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback statement of the base (translated from german email 11.8.2011) the client told the base, he knows the boat since the years before, so the checkin was not so intense as it is done with newbies. Checkout is fast, because 4 guys check and each of them knows, what to do. Of course, on clients request a detailed procedure bith for checkin- and checkout can be held. About Greece: client booked in Turkey. It is clear and mentioned verbally as well as in the informations on board, that service only can be done in turkish waters, not in other countries. About the anchor: the boat sails with it since 2007, same with the batteries, which only may be drawn down, by the icebox, which shall be disabled in the night and should not work all the time without 220v-connection to the land.(which was and is mentioned as well at checkin) best regards Frankonia Team Bodrum

Charteryacht Bavaria 39 Cruiser 3 cabin Marmaris-Netsel Marina / built: 2007

Reported by Mr. P.K. / Moscow /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 16.07.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Everything was Ok. The only problem - Outboard for Dinghy worked only for 25% of its power. In the calm weather 1 or 2 person on board was enought. But in the strong wind it became a problem to bring a rope to the pier. It is nice to have a bowthruster on such a small boat.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 49 ADS Mallorca-Palma / built: 2004

Reported by Mr A.S. / PARIS /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 16.07.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I asked a SPINACKER, did not receive a confirmation, then I accepted a Genacker at boarding
Recommendations for improvements bowthruster broken,nogood sailing boat, sails too small, the boat is too heavy, Genacker old and damaged, the rest was ok
CHARTERPARTNERs comment about clients feedback comment Charterpartner: the Spinacker question was answered by email: ---------------------------------------From: "Charterpartner / Pecumedia GmbH" Sent: Friday, July 08, 2011 5:33 PM To: "Bruno Linossier" Subject: Fw: demandes Majorque > the boat will be handed to the client, when it is ready > > If a Spinacker is available, will be cleared, finally the base will ask > substantial EXPERIENCE in using a Spinacker. > if a Spi is available, he will get one, if not, he can get a Blister > (Genacker) > > Price is 100 EUR, payable at boarding ======================================

Charteryacht Sun Odyssey 45 4 cabin Elba-Portoferraio / built: 2008

Reported by Mr C.C. / Fully /
Startharbour / destination harbour Elba-Portoferraio / Elba-Portoferraio
date/ duration 16.07.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 455 4 cabin Salerno / built: 2007

Reported by Mr. M.T. / Moscow /
Startharbour / destination harbour Salerno / Salerno
date/ duration 09.07.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements We really enjoyed our sailing. Chartercompany was very friendly, we were impressed that they informed us about the gale warning (we didn't ask them to do it). The marina is under constraction now - no toilet and shower, but we hope that they will build it soon. The boat was Ok - no problems with engine, sails, chartplotter etc. But it has no bowthruster and it was a little bit difficult to manage with it. But we could do it :-)
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Sardinien-Portisco / built: 2016

Reported by Herr P.E. / Schwechat /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 02.07.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Mallorca-Can Pastilla / built: 2006

 
Reported by Herr J.B. / Pforzheim /
Startharbour / destination harbour Mallorca-Can Pastilla / Mallorca-Can Pastilla
date/ duration 02.07.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 39 3 cabin Bodrum-City / built: 2008

Reported by Sig. G.L. / Cles(TN) /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 25.06.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Athena 38 Fethiye / built: 2003

Reported by Mr. A.D. / Dolgoprudniy /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 25.06.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Hanse 375 3 cabins Marmaris-Netsel Marina / built: 2011

Reported by Herr E.W. / Bocholt /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 25.06.2011 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Checkin was done by friendly staff, except a pretty arrogant lady at the reception. We received free drinks to shorten waiting time, nice. We aleady arrived a 11:30 at the marina. Chckin: we missed pointing to the not well working toilet pump Quality of the boat: very good was cleaness, already covered sheets and beds, a small "starter" package and the guy guiding us to the boats specifications were very good. The sailing quality of the boat was poor. The boat is more for living than for sailing. Checkout quality: after 3 days the toilet pump blocked. Caused by the repair, we wer not able to sail 1 day. The blockage was caused by toilt paper, obviously used from previous crews. The repair needed several hours, because the construction was not well and one could not reach all the parts. We were asked to pay 250 EUR for the repir, not considering, that we had fotos of the case. We did not use any paper at all. The office manager and the arrogant lady forced us to pay. And evena after payment, the behaviour of these 2 people on the next day was very weird. They did not even say good morning to us, tried to avoid us. sailing waters: in the last decades we chartered in many countries. Turkey is # 1 indeed for us. Stars: 1 for the office staff, 6 for all the rest
Recommendations for improvements Suggestion: change the self-tacking jib to a normal Genoa. Sailing with the wind from the back, the slider does not hold, and the extremely small Foresail has no effect at all.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 52.2 ADS Marmaris-Netsel Marina / built: 2002

Reported by Herr H.H. / Magden /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 25.06.2011 / 2 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The base is managed very good, to speak german eases life and is not usual. The staff is very competent and helpfull. The boat was 10 years old already but in perfect condition. That expresses all. We were very satisfied and happy and will love to return
Recommendations for improvements Batteries should be filled with destilled water - thes wer not maintained for years, but were working
CHARTERPARTNERs comment about clients feedback

Charteryacht Salona 40 3 cabin Sutomiscica on Ugljan / built: 2007

Reported by Herr K.T. / Ingolstadt /
Startharbour / destination harbour Sutomiscica on Ugljan / Sutomiscica on Ugljan
date/ duration 25.06.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Very fair and correct procedures. Olive island Marina is very beautiful, clean and has good services, as well as free parking. Some details were not completed like the pedestrian areas and the parking area. We had a very nice holiday, a fast and comfortable boat. Unfortunately the windspeed indicator did not work corectly at certain courses. We needed a day to findout, that we better sail with analog indicator in masttop. The boat was better equipped, than described, it has bowthruster, battened mainsail, and a one-line-reefing system, so it was surprisingly easy to sail with 2 only. Technical complaints abour holding tank and bathing-ladder were repaired immediately and professional. Next year we will come back!
Recommendations for improvements the orders from the pontoon disturb and it should be respected, who is the ordering skipper.
CHARTERPARTNERs comment about clients feedback

Charteryacht Beneteau Cyclades 39 3 cabin Marmaris-Netsel Marina / built: 2008

Reported by Pan M.Z. / Gliwice /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 18.06.2011 / 1 week/s
embarcation delayed (long after agreed time)
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 3 cabin Biograd-Marina Kornati / built: 2008

Reported by Mr. V.F. / Moscow /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 18.06.2011 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements 1. It is necessary to repair fresh water tank - water is going out. 2. It is necessary to clean fuel tank - engine sometimes didn't work beause cleaning filter was stuck 3. It is necessary to have spare details on board: oil for engine, belt for engine 4. It is necessary to have a bucket on board to clean sailboat - we had to buy it , dusters, small ropes.
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Neapel / built: 2007

Reported by Mr. I.S. / Kazan /
Startharbour / destination harbour Neapel / Neapel
date/ duration 18.06.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 50 3 cabin Goecek / built: 2007

 
Reported by Mr. M.K. / Moscow /
Startharbour / destination harbour Goecek / Goecek
date/ duration 18.06.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
I really enjoyed with transfer service
Recommendations for improvements toilet in Skopea marina is not good
CHARTERPARTNERs comment about clients feedback

Charteryacht Elan 434 Impression Biograd-Marina Kornati / built: 2007

 
Reported by Pan R.T. / Wroclaw /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 30.04.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 36 3 cabin Split-Baska Voda / built: 2004

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Split-Baska Voda / Split-Baska Voda
date/ duration 11.06.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 40 3 cabin Athen / built: 2011

Reported by Mr. A.S. / Sankt-Petersburg /
Startharbour / destination harbour Athen / Athen
date/ duration 04.06.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Ionian Charter Eleni Vrioni is a family company. They really love their sailboats, it can be seen in many nice details. Technical equipment is perfect, sailboat very well mantained. We enjoyed with electrical winch and full complete of charts and water-pilots. Automatic lifejackets, all the ropes are Ok, all the spare details which only we can imagine are provided and very accurate. I recommend this company. Andrey.
Recommendations for improvements I recommend to put on the website pictures of real sailboats, it gives better impression about them. Anyway, I was surprised with very good quality of equipment of the sailboat - a lot of details, which give the comfort - it is impossible to read about them in the boat description.
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 410 Catamaran 4 double cabins Sardinien-La Maddalena / built: 2002

 
Reported by Mr. D.R. / Moscow /
Startharbour / destination harbour Sardinien-La Maddalena / Sardinien-La Maddalena
date/ duration 04.06.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Special THANKS to Maria Temchina.She is the best sales. She always keep promises. Appreciate your support Maria. Dm.Rodrigo
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Athen / built: 2007

Reported by Mr. O.G. / Moscow /
Startharbour / destination harbour Athen / Athen
date/ duration 30.04.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Sailboat is almost new (2007), but there were many small troubles with equipment all the time. Sometimes GPS didn't work, I had to repair antenna by myself. When we were leaving, alarm (SOS) started to give signal, we had to switch off VHF and GPS for a while. Sometimes echo-sounder showed something strange - 7-8 meteres instead of 70-80 throught the chart. Water didn't go out well in one of showers. Sometimes anchor winch became jammed, at the end of trip electric preventer worked all the time we used anchor winch, what was really dangerous in the strong wind. There were not enought fenders on board - we will be glad if we have 4 more, because moorings in Greece sometimes are really difficult. Marina Alimos is very crowded, it is difficult to moor there for beginners. Service in marina is awfull - only 2 toilets and showers, and they are working only from 8:00 till 20:00. But all the other was wonderfull. Very kind staff of chartercompany, very responsive owner of the boat, the boat is super-clean, tidy, and everything is well organized. Sails, winches, engine, Dinghy, emergency equipment are Ok. Good service of charteragency, especially your Russian representive (Maria) - I want to say thank you to her for detailed and pationed explanations of all the details of charter. My desire: can you include insurance service at the package of charter - because it is really difficult to transfer money from Russia to German company via bank transfer. That's all.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Nautitech 40 4 + 2 cabins Bodrum-City / built: 2004

Reported by Herr P.W. / Stade /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 28.05.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
we received the boat on Friday already, the base was happy, to have us ready first. all was very easy and not complicated at all, very professional working. basemanager Buddy does a very good job. Our itinerary greek islands was cancelled after the first port in Greece (Kalmnos, and we sailed back to Turkey
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Mallorca-Palma / built: 2008

Reported by Herr M.K. / Grtringen /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 21.05.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements anchorchain should have coloured marks of length, the ropes are in bad condition
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 45 4 cabin Bodrum-City / built: 2007

 
Reported by Mr. V.S. / Moscow /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 21.05.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
This is a good marina. A little bit narrow, but pilotboats help with mooring. Yacht conditions were really good. There was only one fault on board, and not serious. Staff of chartercompany is very kind and accurate. They told what places we should visit at the gulf and gave all the necessary instruction. They organized transfers from and to airport. Communication language was English.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 cabin Kos / built: 2008

Reported by Herr C.V. / Mnchen /
Startharbour / destination harbour Kos / Kos
date/ duration 21.05.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements office in Kos was not open, we had to wait for staff to checkin and checkout Suggestion: clear office hours, servicephone with someone picking it up to ask staff, which is otherwise somewhere in the port
CHARTERPARTNERs comment about clients feedback it is not possible to have someone "standby" waiting on the pontoon for every single boat. The staff must checkin /checkout many boats on busy days, so waiting times are usual, however, the staff tries to reduce waiting. Th staff can be reached by mobile phone or VHF at any time.

Charteryacht Sun Odyssey 45.2 Sardinien-Portisco / built: 2001

Reported by Herr M.L. / Barcelona /
Startharbour / destination harbour Sardinien-Portisco / Sardinien-Portisco
date/ duration 07.05.2011 / 4 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The staff in the base was professional in any way, very good organized and helpfull. They took very much care for our satisfaction and the good state of the boat. The bot itself is very seaworthy, completel equipped and fun for sailing ...unfortunately pretty used and old as well. We were impressed from the ambition and enthusiasm of the whole North Sardiniy Sail Crew. They helped us in any situation and any time at the best! They as well were very gratefull at return of the boat. We will charter from them again! Grazie to especially Francesco! ===================== In addition, Mr. L sent an email which was permitted to be published after: From: "MARTIN L." Sent: Thursday, June 09, 2011 10:54 PM To: Subject: Re: How was your sailing holiday Dear Mr. Steiner, we had a very intereesting, beautiful, but as welle xhausting trip... 1200 nautical miles in 4 weeks is too much definitely. Learned from that for next time. Our route was Portisco-Ponza-Ischia-Lipari-Stromboli-Lipari-Cefalu-Palermo-Castellamare del golfo-Villasimius-Cagliari-Caloforte-Cagliari-Maddalena-Bonofacio-and back to Portisco As well we learned: dont sail longer than 2 weeks with the same crew (except with your big love, which will have her stress-test with this as well!) The charterbase was great, professional and helpfull. That was necessary: because of a broken fuel-hose of the Generator we had fuel in the boat; later we had water in the boat because a broken waterheater. After 2 1/2 weeks the autohelm stopped working, as well as several other elctronic devices. We were forced to demount the autohelm mechanically, luckily after our night-trips! The Pantry is very instabil, old. The sails were pretty old and pre-damaged from heavy use (after 2 weeks we needed to repair the sail. I did not mention these points in the published statement, because it may create a bad imagination to North Sardinia Sail, which would definitely not represent reality. The problem was the very old and used boat, which is in principle a very good "sailor". Francesco helped us very much in every situation! He organized technical support in Cagliari asf. Thats why I send this information to you internal. All was arranged with Francesco at the end very harmonic and fair, without any harm! Trip completed. Holiday was perfect. All I say: I will not charter an old boat, even, if it may be more expensive. And I will gladly charter from you (Charterpartner Agency) and the chartercompany North Sardinia Sail again! One last remark about the security: the liferaft with 80kg is not useful - one needs at least 2 strong men to carry it out from the storage! Thats impossible especially at heavy weather conditions and waves. The medical package on board should be equipped better. What finally astonished me was the very bad or not existing infrastructure in the ports of Sardegna and Sicily. No blackwater tank pump stations, no toilets, no showers, and that together with the very high ripoff like prices in Sicily. In Capri we paid 1 night 210 Euros. The northern coats of Sardegna was cheap with 25 Euros. But the areas are beautiful and interesting Best regards and thank you very much =================== Mr. L. permitted the publishing of this email
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 32.2 Biograd-Marina Kornati / built: 2005

Reported by Mrs. A.K. / Zheleznogorsk /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 14.05.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Part of the equipment of the boat was old and out of repair. That's why breaks in operating happend sometimes. But in general the company seems to be really intended to clients. I will be glad to charter a boat here next time. But I will examine everything carefully during check-in :-)
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Mallorca-Palma / built: 2009

 
Reported by Herr T.F. / Brunsbttel /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 07.05.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements known technical deficiencies should be pre-notes, but apart from that the team was relaxed and fair.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Marmaris-Netsel Marina / built: 2007

Reported by Mr. I.L. / Samara /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 30.04.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Lagoon 380 Catamaran Goecek / built: 2006

 
Reported by Mr. A.E. / Korolev /
Startharbour / destination harbour Goecek / Goecek
date/ duration 30.04.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
In general, the second time everything is not bad. Thank you!
Recommendations for improvements When chartercompany values damages, it is a good idea to confirm real price with info from catalogues.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 47 ADS Cienfuegos / built: 2001

Reported by Herr B.H. / Bietigheim-Bissingen /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 30.04.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
instead of a Bavaria 47, that is not in fleet anymore, we got a Bavaria 50. This oatw as bigger and same draught, so a good replacement! The boat was in good shape, especially under the respect of its age (10 years), but some problems appeared: electrical anchorwindlass broke down, maybe a battery problem, some windows were leaking (which we were informed before), RPM-indicator , engine hour indicaor speed indicator: these instruments were not working. There was no 2nd rope for the anchor, which we needed all the time caused by 20-40kn wind in the nights at anchorages. The Marinero was very good, a very good cook, he knew the area very well, had good contacts to local fishermen and Marina, helped at anchoring. Its recommended to take a Marinero on board.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 455 4 cabin Sicily-Palermo / built: 2008

Reported by Mr. S.U. / Moscow /
Startharbour / destination harbour Sicily-Palermo / Sicily-Portorosa
date/ duration 30.04.2011 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Exact position of chartercompany office
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 32 2 cabin Trogir / built: 2004

Reported by Mr. A.E. / Saint-Petersburg /
Startharbour / destination harbour Trogir / Trogir
date/ duration 30.04.2011 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
There were few problem during our trip: 1) Furling mainsail was from another boat. As a result we couldn't use roller furling system properly. Any time we wanted to hoist the main, we had to go to mast and take it out by hands, otherwise mainsail got completely stuck. 2) Water in fuel On the third day of our trip we couldn't start the engine. The reason: there was water in diesel. We lost one day. Chartercompany found technician, he pumped out about 1,5 l of water. At first, chartercompany garanteed us to return money we paid to technitian (120 Euro). But, when we came at the base, they told that we have to pay it, because it was our fault that water came into the tank. Finally we agreed, that we pay the half, and they pay the half. May be it was fair enought, but it contradicted the first promises. 3) In general about trips to Croatia (4 trips) Bigger the boat is, better it's technical condition and service are. Smaller the boat is, worser is condition and service. It's a pity for the one family who travels alone...
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback From: "Margit Guenther" Sent: Tuesday, May 24, 2011 4:07 PM To: Subject: Re-4: Kundenfeedback > (nearly literally transcribed/translated from a german email) **** the guys at the base felt sorry for Mr.Ekimkin, because he missed his flight and had to buy another one. They were nice as well, and asked him to pay Transit Log and local tourist charge at the end of the charter, because he had more expenses, than expected (he did obviously forget to mention that, right?) *** client made a mistake whilst sailing, so the skipper was forced to drive out and repair the whole sail. The sail is the original sail of that boat (it fits...) *** the problems with water in tank came up after 3 days. If ther would have been water in the tank at the beginning, the problems would have started at his first engine hours... he contacted the base, but it is very likely, that he himself or one of his crew by mistake has filled water into the tank *** repairs like that usually must be paid completely by the client, the chartercompany asked only 50%, so he dad to pay only 800 kn (about 110 EUR) for emptying and cleaing of the tank (it was of course not possible to use the fuel any more) *** the boat was inspected and there were no technical reasons visible that could have caused that poblem. > *** checkin and checkout was done by checklist as usual > **** he had not to wait, the boat was handed BEFORE the agreed time (5.p.m.) to him.... > Liebe Gre > MArgit > > > i.A. Margit Gnther > Baotic Yachting GmbH

Charteryacht Sun Odyssey 36i 3 cabin Marmaris-Netsel Marina / built: 2011

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 30.04.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 46 Cruiser 4 cabin Rhodos / built: 2016

Reported by Mr. S.B. / Saratov /
Startharbour / destination harbour Rhodos / Rhodos
date/ duration 28.04.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements It is necessary to improve technical preparation of saiboat. We lost 24 hours for repairing: electric, VHF didn't work. Navigation lights didn't work (we repaired it ourselves), anchor winch didn't work (we repaired it ourselves), old mainsail (we repaired it ourselves) From Maria Temchina: they called me on first day and looked really dissapointed with technical condition of sailboat...
CHARTERPARTNERs comment about clients feedback From: Helen Bckman Sent: Monday, May 23, 2011 4:34 PM To: yachtcharter@charterpartner.com Subject: Re: wait for your comment about Rhodes Dear Hans, We had some answers from Rhodes letting us know the following which maybe you can give your feedback for: The base manager said he called Pavlo, the head man of the flotilla and told him the story. He told the base manager that the client of yours joined the flotilla but they come through another office than the rest of the flotilla. Pavlo was also surprised when he heard the story. "The crew came in Mandraki port Saturday afternoon and we did the check in immediately. At the same time I was just put on the Main sail. When finished check in we seen that the VHF was out of order for some reason so I asked the crew when they planning to leave and they answered : we want to leave tomorrow morning after 09:00 o'clock all together as a flotilla. So I arranged the electronic technician to be 09:00 o'clock in the boat, so was. The problem was just a burned fuse so it took me five minutes to repair it.After all the yachts left. At the meantime no phone from anybody, so no news good news. When they returned during check out I saw the following: 1. The main sail was torn and was repaired by hand so I had to give it again to the sail maker. 2. The anchor windlass had completely cut screws underneath the base 3. During check out I ask the skipper where is the second winch handle and he told me it is in the cockpit table but now we eat so I did no disturb them I trust them and finally it was not there 4. They lost a fender. The last day of the charter they had to go out at 09:00 o'clock in the morning us usual but I let them stay in the boat all day til late afternoon" Thanks for giving your feedback on the report from Rhodes and we can speak on Skype tomorrow as well so we find the good solution. Kind regards, Helen Bckman Booking Manager - Greece & Turkey Navigare Yachting

Charteryacht Salona 45 4 cabin Sutomiscica on Ugljan / built: 2005

Reported by Mr. O.C. / Moscow /
Startharbour / destination harbour Sutomiscica on Ugljan / Sutomiscica on Ugljan
date/ duration 23.04.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements I can't imagine :-)
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 39i 3 cabin Biograd-Marina Kornati / built: 2008

Reported by Mr. M.T. / Moscow /
Startharbour / destination harbour Biograd-Marina Kornati / Biograd-Marina Kornati
date/ duration 19.03.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements They asked us to go into the sea and check sails and ropes - and come back in case of any problems. As a result, we found that main winch was broken at the 2nd day, and it was too late to come back. They have to check everything themselves, I suppose.
CHARTERPARTNERs comment about clients feedback From: Gomar ASC Charter Sent: Monday, April 11, 2011 1:13 PM To: yachtcharter@charterpartner.com Subject: RE: customer feedback Good day Hans, Thank You for sending me feed back from this client. I'm unplesently surprised with this clients remark : ========================= "They asked us to go into the sea and check sails and ropes - and come back in case of any problems. As a result, we found that main winch was broken at the 2nd day, and it was too late to come back. They have to check everything themselves, I suppose " ========================= and I'll inform my boss I'm really sorry about this and hope that we'll never get information from the client about so stupid and unprofessional behaviour of any of our workers. Best regards Nadja ASC Yachting Gomar d.o.o.

Charteryacht Bavaria 50 Cienfuegos / built: 2001

Reported by Herr H.L. / Pfungstadt /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 19.02.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements boat should be maintained better
CHARTERPARTNERs comment about clients feedback

Charteryacht Dufour 325 2 cab Cote dAzur-Port Pin Rolland / built: 2006

Reported by Herr H.F. / Wechingen /
Startharbour / destination harbour Cote dAzur-Port Pin Rolland / Cote dAzur-Port Pin Rolland
date/ duration 30.10.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Athena 38 Fethiye / built: 2003

Reported by Mr. A.L. / not provided /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 06.11.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
We get charter catamaran Nautitech 40 HERMES.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback The client booked very Last Minute. It was not possible to hand him the booked Athena 38 in Fethiye, because there were several problems about "cash at pontoon" bookings in Turkey in the past, when boats were used for illegal activities. It was not possible at first glance, to verify several legal unavoidable obligatory informations about the client in Fethiye, so the chartercompany asked them to come to Marmaris, where the chartercompany has russian speaking staff. After explaining and clarifying the questions, they got an upgrade for the newer and better Nautitech 40 from Marmaris.

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Frau C.W. / Allershausen /
Startharbour / destination harbour Athen / Athen
date/ duration 23.10.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements minor complaints, that were caused that the boat should be optimized from side of the wharf Lagoon, but as well caused by the fact, that it was the last charter of the year and several minor things added together, however: some where not necessary (broken buttons on the oven, not matching plates, cups, glasses ect). Alltogether it was not limiting our fun, was acceptable and compensated by far from pretty ambitioned base-staff, both in Kos and Athens and their support and services! Thank you for that once again!
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 42 4 cabin Marmaris-Netsel Marina / built: 2001

 
Reported by Mr. A.M. / Moscow /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 16.10.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
It is impossible to read the page, where I'm writing I really liked to have navigator in cockpit. It is not necessary to go to navigator table to know the course.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback sorry for the technical problem with webpage encoding and thank you for your information. We know, there are encoding problems sometimes, and try to solve that.

Charteryacht Bavaria 49 ADS Bodrum-City / built: 2003

Reported by Pan M.R. / Swarzedz /
Startharbour / destination harbour Bodrum-City / Bodrum-City
date/ duration 24.07.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Everything perfect. Thank You.
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 40 Cruiser 3 Cab Model 2010 Mallorca-Palma / built: 2010

Reported by Mr A.G. / Lausanne /
Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma
date/ duration 09.10.2010 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 49 5 cabin Goecek / built: 2004

 
Reported by Mr G.B. / BONVILLARS /
Startharbour / destination harbour Goecek / Goecek
date/ duration 16.10.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Provide a small memento to remember the primary controls (eg tanks valves...). Maybe a 3rd reef easy to install. Again thank you
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 44i Elba-Portoferraio / built: 2010

Reported by Herr M.H. / Mnster /
Startharbour / destination harbour Elba-Portoferraio / Elba-Portoferraio
date/ duration 09.10.2010 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Unfortunately we had bad luck with stormy conditions and rain (especially, because we had 2 kids on board). and so we had to stay 2 days in a port. We were surprised, that we had to sign a chartercontract at boarding (again). The base said, CHARTERPARTNER would use the wrong forms, that should be improved. Furthermore it would be useful, if the crewlist would be printable so it could be used for the boat and would not need to write the crewlist again. The sailing area is very nice and considering wind and waves surely nice for summer sailing for families. (in autumn there are some days with strong wind conditions). The Marinas with their sanitary equipments were a desaster. Prices very expensive considering low season period. (Marciana 60 EUR/night Caporaia 67 EUR/night) and for dirty showers and toilets in containers we had to pay 4 Eur for 2 minutes of shower/water. This is 16 EUR for 4 persons in addition. When our 8 year old daughter went to a toilt, the device fell from the wall and the whole content swam in the container - very "delicious"... Very positiv was the Marina in Porto Azzuro. 37 EUR/night and a clean sanitary area was ok. However: the marinas in the baltic sea and Ijssel-sea(Holland) cant be compared with that. One reason for us, not to sail again in this area.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback We inform in the chartercontract, that several countries ask the presence of an "original" contract with "original" signatures on board, and that by that reason a contract can be signed at boarding. The content of this contract are the same as used by us - we use the original-charterconditions of the chartercompanies. Standards and prices of local Marinas and port services are not in our control, the southern, mediterranean mentality is surely different to northern countries and the prices are often much higher for lower quality, indeed.

Charteryacht Bavaria 46 Cruiser 4 cabin Kos / built: 2008

Reported by Sig. D.T. / Milano /
Startharbour / destination harbour Kos / Rhodos
date/ duration 09.10.2010 / 1 week/s
embarcation we waited a little
Checkin reference
Quality of the boat
Checkout reference
Did a diver check the hull below waterline?
General recommendation
How did you like the waters, you sailed in?
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Nomicos Yacht has been all' height of the situation. Boarding saturday afternoon soon, boat in order, all without problems. I would appreciate to return!.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 38 Cruiser 3 cabin Athen / built: 2008

Reported by Mr. E.R. / Moscow /
Startharbour / destination harbour Athen / Athen
date/ duration 09.10.2010 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 39 Cruiser 3 cabin Goecek / built: 2007

Reported by Herr D.K. / Bonn /
Startharbour / destination harbour Goecek / Goecek
date/ duration 02.10.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Sail was repaired after 2 saildays- however, that was caused by normal use and was not visible and the service of Nomocos was perfect - immediate repair in Kekova
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 343 Clipper 3 cabin Marmaris-Netsel Marina / built: 2005

Reported by Herr D.S. / Hennef / Uckerath /
Startharbour / destination harbour Marmaris-Netsel Marina / Marmaris-Netsel Marina
date/ duration 02.10.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline?
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Dear Mr.Steiner our sailing was fantastic and I was able to inspire my sailing beginners of the crew. Please tell especially to the owner of the boats, Mr. Kazandoger our very emphasized compliments! He cared for us very well, and was extremely friendly! As well to you thank you very much for a good cooperation and a perfect service. regards Dieter Schreer
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 32 2 cabin Fethiye / built: 2004

Reported by Mr. M.K. / Moscow /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 02.10.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
sail was old, from 2004? Problems with the navigation electronic
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Fidji 39 Budget Marmaris-Albatros Marina / built: 1992

Reported by Herr M.B. / Bonn /
Startharbour / destination harbour Marmaris-Albatros Marina / Marmaris-Albatros Marina
date/ duration 25.09.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
In general a recommendable chartercompany. The base itself is good, the employees are competent and helpfull. The boat was 17 years old, but in excellent condition. No technical or other problems at all. The fridge was cooling only when the portside engine was running and as well not with electricity. This was reason by the age of the boat and the technical installations 17 years ago. but the owner should takeout a fishfinder (nobody needs it) sell it an invest in a fridge. Alltogether a positive result.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback The fridge works with a compressor and this needs the engine running, but that should be no problem, because the engine runs 1-2 hours every day anyway, so the fridge usually should be cold enough.

Charteryacht Kat Athena 38 Karacasoeguet / built: 1998

Reported by Herr R.H. / Hrth /
Startharbour / destination harbour Karacasoeguet / Marmaris-Albatros Marina
date/ duration 25.09.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 47.4 Fethiye / built: 2002

Reported by Mr. A.G. / Manihino village /
Startharbour / destination harbour Fethiye / Fethiye
date/ duration 18.09.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Oceanis 411 ADS Sardinien-Cannigione / built: 1999

Reported by Herr M.B. / Bern /
Startharbour / destination harbour Sardinien-Cannigione / Sardinien-Cannigione
date/ duration 18.09.2010 / 3 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Unfortunately we were asked to pay 540 for a repair on the sail. We think, that was double the price of the repair. After we complained about bathing ladeder, which was definitely not caused by us, they reduced 90 . Apart from that, we are very satisfied with the seriosity and maintenance of this chartercompany
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Gib Sea 33 Marmaris-Albatros Marina / built: 2004

Reported by Mr. D.Z. / Moscow /
Startharbour / destination harbour Marmaris-Albatros Marina / Marmaris-Albatros Marina
date/ duration 11.09.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Kat Nautitech 40 4 + 2 cabins Bodrum / built: 2004

Reported by Mr. A.I. / Novokuznezk /
Startharbour / destination harbour Bodrum / Marmaris-Netsel Marina
date/ duration 11.09.2010 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Enormous thanks for the advertising booklet (BAY EXPRESS!) with the description of comfortable moorings and sea-scapes along the coast, which the charter company granted together with the catamaran. Wish: to place on each yacht the collection of the national flags of near-boundary states in order in the waters of another state proudly to swim under its flag. Successes and prosperity tocharter company Star Yachting
Recommendations for improvements On the catamaran awning was not sufficient above the place of autopilot. It would be a good thing, if charter company cared about the comfort of autopilot and devised the method to protect autopilot from the sun.
CHARTERPARTNERs comment about clients feedback

Charteryacht Delphia 40 Sicily-Palermo / built: 2006

Reported by Mr. G.T. / Krasnogorsk /
Startharbour / destination harbour Sicily-Palermo / Sicily-Palermo
date/ duration 11.09.2010 / 2 week/s
embarcation immediately at arrival
Checkin reference to superficial, several questions not answered
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
In general everything was Ok. But a lot of small troubles. It looks that boat stayed in port for the long time and bottom became overgrown with grass. Fuel and water were coming inside from the engine. All beds were wet all the time. Bedlinen didn't fit to beds. Cockpit shower didn't work. Parts of navigation lights didn't work well. Nice surprise: it was very convinient that some food were left from previous team...
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 35 Match Split / built: 2006

Reported by Herr M.R. / Oggau /
Startharbour / destination harbour Split / Split
date/ duration 04.09.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Sun Odyssey 35 3 cabin Ionisches Meer-Korfu / built: 2005

Reported by Herr S.P. / Bonn /
Startharbour / destination harbour Ionisches Meer-Korfu / Ionisches Meer-Korfu
date/ duration 04.09.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
we caught a mooring-rope and had to pay the damage at the propeller. The rest was ok
Recommendations for improvements