Yachtcharter Charterpartner Rating der Charterfirmen und Feedbacks der Kunden  Belize 43 Catamaran Cienfuegos

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Charteryacht Belize 43 Catamaran 4 double +2 single cabins Cienfuegos / built: 2002

 
Reported by Mr. I.A. / Novokuznetsk /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 16.02.2013 / 1 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat very bad, dirty, technically critical
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation no
How did you like the waters, you sailed in? never again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Lousy service in the Marina (toilets, showers, broken, dirty toilets and showers are missing).The catamaran leaves much to be desired. Faults are eliminated with their hands, everything is done on the "snot" one, if only to send a boat out to sea. On catamarans missing key sets and spare parts. Sail on our catamaran were times of pirates. Put them in the wind was dangerous.Very sad, and I think that the money had been incomparably greater. This Charter is not worth the money.Do not advise taking catamarans in Cuba.
CHARTERPARTNERs comment about clients feedback The check-out-list did not indicate ONE complain or technical suggestion. We cannot follow any complaints, if clients dont say a word when arriving at the base and before leaving the boat to our technicians. Our Boats are handed over in good technical state. Clients have opportunity to notify any complain and technical problem in the check in list (which is as well without without complaints) and we check after return. Minor repairs are normal. We do not understand that massice critic.

Charteryacht Bahia 46 Catamaran Cienfuegos / built: 2004

 
Reported by Mr. V.B. / Novosibirsk /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 16.02.2013 / 1 week/s
embarcation we waited a little
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? yes
General recommendation some improvements suggested
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements Near everything what could be broken on the sailboat became broken: speedometer, anemometer, engine, Dinghi etc. Mechanical engineer on Cayo Largo made the plan for month with us.
CHARTERPARTNERs comment about clients feedback The check-out-list did not indicate ONE complain or technical suggestion. We cannot follow any complaints, if clients dont say a word when arriving at the base and before leaving the boat to our technicians. Our Boats are handed over in good technical state. Clients have opportunity to notify any complain and technical problem in the check in list (which is as well without without complaints) and we check after return. Minor repairs are normal. We do not understand that massice critic.

Charteryacht Bavaria 47 ADS Cienfuegos / built: 2001

Reported by Herr B.H. / Bietigheim-Bissingen /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 30.04.2011 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
instead of a Bavaria 47, that is not in fleet anymore, we got a Bavaria 50. This oatw as bigger and same draught, so a good replacement! The boat was in good shape, especially under the respect of its age (10 years), but some problems appeared: electrical anchorwindlass broke down, maybe a battery problem, some windows were leaking (which we were informed before), RPM-indicator , engine hour indicaor speed indicator: these instruments were not working. There was no 2nd rope for the anchor, which we needed all the time caused by 20-40kn wind in the nights at anchorages. The Marinero was very good, a very good cook, he knew the area very well, had good contacts to local fishermen and Marina, helped at anchoring. Its recommended to take a Marinero on board.
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cienfuegos / built: 2001

Reported by Herr H.L. / Pfungstadt /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 19.02.2011 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat very bad, dirty, technically critical
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation some improvements suggested
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements boat should be maintained better
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cienfuegos

Reported by Pan J.Z. / Czestochowa /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 01.12.2007 / 2 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
price is very nice, yours organisation too logbook is very old no really marins on cuban coast - on the East of Cienfuegos (only Trinidad is quite good)- that it's none of your guilt
Recommendations for improvements about "How did you like the waters, you sailed in?" - your yacht is good but we will see new places on the world next time (maybe on your yacht?)
CHARTERPARTNERs comment about clients feedback

Charteryacht Bavaria 50 Cienfuegos / built: 2001

Reported by Herr R.R. / Stuttgart /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 24.11.2007 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? nice, but not overwhelming
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
The basemanager is very kind and helpful, doies more, than he is obliged to do (ordering Taxis,assistance to find a Hotel asf),he speaks excellent german. The boat was a Bavaria 50,furling mainsail. By that reason it was not sailing well upwind, even the new sails helped nothing. But all was ok and well functioning. The wooden interior was creaking all the time, so even non-sensible sleep was disturbed whilst on anchorage. Laster the chartercompany confessed, that this problem was known and repairs of interiors was on the todo-list already. Checkout was trustfull and easy, but absolutely correct and sufficient. For sailing with the Spinacker, more than the only 2 winchhandles on board would be needed. The sailing area makes it necessary to tack on one part of the desired cruise, but this boats are not good enough for that, so we had to use the engine partially. For tourists Cuba is extremely beautiful and pretty reasonable prices!
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

Charteryacht Athena 38 Catamaran Cienfuegos / built: 2002

 
Reported by Herr H.F. / Mnchen /
Startharbour / destination harbour Cienfuegos / Cienfuegos
date/ duration 17.11.2007 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference easy, maybe a little superficial
Did a diver check the hull below waterline? no
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
translation from german comment: We are in Cuba. Considering the situation, it is astonishing, how good the basecrw of the base maintains all the things to do. The Marina is not perfect (the showers are still under rconstruction, since 7 months) but the boat was considered to its age very nice maintained and in very good condition - some small problems are always. (the speedindicator was not mounted, the signal kit expired or the sheets, which were to thick for the jam cleats, but thats not the primary thing. The ordered transceiver was there, but not functioning. Same with the mobile GPS-unit :-) But ok - thats Cuba. Service at the base was friendly and helpfull. Checkin was good and detailed. Checkout not complicated, but they did not take it too easy! Officials and local authorities are complicated, but alloverall without problems. Transfers to and from the base were organized well. The sailing area is very beautiful. One should better have 2 weeks time, because the first and last day are long. Until one reaches the beach and snorcheling needs a long time. Playa Serena is wonderful. I can recommend Cuba, especially land and people and discovering Havana very well! See pictures at www.fahrnholz.de
Recommendations for improvements
CHARTERPARTNERs comment about clients feedback

 all references about this chartercompany and port

This chartercompany was 11 times rated and has an average of 3.5 stars of 6!
This base was rated already 7 times and the average reference is 3.9 stars of 6!
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