Yachtcharter Charterpartner Rating der Charterfirmen und Feedbacks der Kunden Lagoon 400 Catamaran 4 double + 2 single  cabins Athen
References and reports about the Yacht all references about this chartercompany and port

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Herr M.L. / Trumau /
Startharbour / destination harbour Athen / Athen
date/ duration 27.08.2016 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat perfectly clean and technically prepared
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements
CHARTERPARTNERīs comment about clientīs feedback

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Mr. A.G. / Manihino village /
Startharbour / destination harbour Athen / Athen
date/ duration 24.09.2011 / 2 week/s
embarcation we waited a little
Checkin reference could be more accurate
Quality of the boat good, nothing important to complain about
Checkout reference too fussy
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Unfortunatly feedback form doesn't let describe boat condition correctly. So I write it here: 1. It is new 2. Well cleaned 3. Bad prepared from technical point. Comments to the 3rd point: - Pump in one of the toilets didn't function (was fixed in 1 hour) - Outboard had a hidden problem: worked 3-5 minutes after starting, then stopped till complete cooling down. - Starboard engine had hidden problem as well - suddently stopped while maneuvring. - Annoying small points - doors' and lockers' locks etc I have some bids for the job of technical assistants: - I wasn't informed that engine is stalling suddently - technician knew it before, he told it at the check-out, and didn't informed client. It could finish with desaster - it is impossible to steer the boat with rudders while mooring. So the engine stall on the reverse while mooring gives a warranty of damaging other boats... Fortunately we were qualified enough to avoid it. - I wasn't informed that the Outboard doesn't function - so we had to work with oaks a lot at the firs anchorage. - We weren't informed (and it wasn't noticed at the check-list) about few small damages of the hull, finally we had were uncomfortable discussion during check-out. When we had a conflict about damaging of the hull, we could speak only with the youngest manager, and managment didn't want to speak with us (it was late enough - we started check-out at 18:00, and had discussion about damages at 20:00). We were surprised that management didn't want to take part in the review of client's claims. Managment position from the phone call: checklist was signed - it means that you are responsible, there's nothing to discuss.
Recommendations for improvements Recomendations what to improve: it is necessary to inform client about all the defects of the boat (boat damages, equipment troubles etc) while check-in. And not leave it as a surpise for the client.
CHARTERPARTNERīs comment about clientīs feedback

Charteryacht Lagoon 400 Catamaran 4 double + 2 single cabins Athen / built: 2010

Reported by Frau C.W. / Allershausen /
Startharbour / destination harbour Athen / Athen
date/ duration 23.10.2010 / 1 week/s
embarcation immediately at arrival
Checkin reference very good and detailed
Quality of the boat good, nothing important to complain about
Checkout reference accurate and correct
Did a diver check the hull below waterline? yes
General recommendation very good organised and friendly base
How did you like the waters, you sailed in? I would love to return again
This company shall be rated with "? Stars"
(6=very good, 1=very bad)
praise and criticism
Recommendations for improvements minor complaints, that were caused that the boat should be optimized from side of the wharf Lagoon, but as well caused by the fact, that it was the last charter of the year and several minor things added together, however: some where not necessary (broken buttons on the oven, not matching plates, cups, glasses ect). Alltogether it was not limiting our fun, was acceptable and compensated by far from pretty ambitioned base-staff, both in Kos and Athens and their support and services! Thank you for that once again!
CHARTERPARTNERīs comment about clientīs feedback

 all references about this chartercompany and port

This chartercompany was 31 times rated and has an average of 5.3 stars of 6!
This base was rated already 12 times and the average reference is 5.2 stars of 6!
Note: all texts and references are subject to private responsibility of the author!

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