Read more UNSCENSORED (!!) references for other boats of the same chartercompany in this port  all references about this chartercompany and port Charteryacht Bahia 46 catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2006 details about this rated boat  Reported by Herr G.O. / Hagenbrunn / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 26.10.2013 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism 1.) The boat was announced with generator and Radar, both was not working and out of order. Same with the inverter. 2.) The charters are much older than the boat, and reall not acceptable. The paper was ripped, one couldn´t read anthing, parts were missing. Charterclients should bring teir own charts! 3.) One of the hatches was leaking, it was bady repaired and a lot of water came in. Recommendations for improvements Generator, Inverter, Radar and hatch should be repaired. Charts are too old, replace with new ones. CHARTERPARTNER´s comment about client´s feedback Charteryacht Lagoon 380 Catamaran Mallorca-Palma / built: 2009   Reported by Herr G.O. / Hagenbrunn / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 27.10.2012 / 1 week/s embarcation we waited a little Checkin reference very good and detailed Quality of the boat very bad, dirty, technically critical Checkout reference too fussy Did a diver check the hull below waterline? yes General recommendation some improvements suggested How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism The charterontract signed with VIVA was not completed. The replacement company WIND asked up to 30% higher costs e.g. for outboard and final cleaning. The old contract was commented" This are our new prices" and was not accepted to fullfill our demands. In general, the boat was ok, but the company WIND was VERY negative and we would not charter there. Unfortunatel, after being handed to WIND, VIVA did not contact us again. The base at La Lonja Marina is nearly ready (after a long construction period) ans the sanitary facilitis are good now. VIVA shares a Pontoon with Latitud Zero, we mention JORGE as a very remarkable perdon! Recommendations for improvements The booked boat could not be deliverd, because the previous crew was stranded, and the boat was on the land. The only available altrenative was a Fountaine Pajot Athena 38 as well from palma. The waiting time until the boat arrived was 2 hrs. Both boats are similiar sized in length, but the Athena, in difference to the Lagoon is not so high, so with my 1.95 height, I ws not able to stand inside the boat at all. That was annoying and very inconvenient. I was forced to sign a new chartercontract with a higher charterprice. Thanky to the agency and Mr.Stiner for his help and support on the phone in that situation. CHARTERPARTNER´s comment about client´s feedback Charteryacht Beneteau Oceanis 43 4 cabin Mallorca-Palma / built: 2008   Reported by Sig. L.M. / Torino / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 04.08.2012 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat perfectly clean and technically prepared Checkout reference accurate and correct Did a diver check the hull below waterline? no General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 46 Cruiser 4 cabin Mallorca-Palma / built: 2008 details about this rated boat  Reported by Mr. A.M. / Krasnoznamensk / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 26.11.2011 / 1 week/s embarcation immediately at arrival Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Lagoon 440 Catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2008 details about this rated boat  Reported by Herr G.O. / Hagenbrunn / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 29.10.2011 / 1 week/s embarcation delayed (long after agreed time) Checkin reference to superficial, several questions not answered Quality of the boat good, nothing important to complain about Checkout reference too fussy Did a diver check the hull below waterline? no General recommendation some improvements suggested How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism + boat was perfectly clean + boat is good and comfortable equipped + all table ware excellent - exception were blind plastic cups, that were a little unappetizingly - sails were pretty olod and bad - no rodkicker. so the boom moved extremely - the 2 beds in the bow are not acceptable for paying guests and should only be used for storage. There is open glassfibre, the lights were not working, it was wet and stinky - handover needed too long, late start and most time wasted for deposit and other payments. The guy handing the boat just said" Have a look around, and if you have questions, you can lookout for me" - several things were not working - isolation of 220V landconnection with a short-circuit. Luckily we were not in need to use it. - log was not working - Lazybag was bad sewn - light on navigation table was not working (comment of base: reapir is useless, it never worked) NOTE: THE BOWBERTHS ARE USEAABLE ONLY FOR VERY HARD PEOPLE! boat-hull was scheduled to be checked by a diver on Friday evening. We were asked to stay saturday until after 10 to wait for diver. We did not accept that. Basestaff speaks german and english. Mechanics are friendly and helpfull, the guy of checkin lost complete overview. "It is 5 p.m. and I have to handover 8 boats". We were not able to leave the base on Friday evening, and by that reason we lost 1 day. The base is under construction since 2010.Toilets and showers are still not ready yet, but it looks as if theý be working next spring. So we used the toilet of the boat in the port - pretty nice... Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 46 Cruiser 4 cabin Mallorca-Palma / built: 2008 details about this rated boat  Reported by Herr M.K. / Gärtringen / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 21.05.2011 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation some improvements suggested How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements anchorchain should have coloured marks of length, the ropes are in bad condition CHARTERPARTNER´s comment about client´s feedback Charteryacht Lagoon 380 Catamaran Mallorca-Palma / built: 2009   Reported by Herr T.F. / Brunsbüttel / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 07.05.2011 / 1 week/s embarcation immediately at arrival Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference easy, maybe a little superficial Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements known technical deficiencies should be pre-notes, but apart from that the team was relaxed and fair. CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 40 Cruiser 3 Cab Model 2010 Mallorca-Palma / built: 2010 details about this rated boat  Reported by Mr A.G. / Lausanne / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 09.10.2010 / 1 week/s embarcation we waited a little Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? nice, but not overwhelming This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Beneteau Oceanis 43 4 cabin Mallorca-Palma / built: 2009 details about this rated boat  Reported by Herr C.M. / Eppan/Frangart / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 17.07.2010 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements the base should have better sanitary equipments, toilets and bathrooms are in poor condition CHARTERPARTNER´s comment about client´s feedback From: Viva charter Sent: Tuesday, August 10, 2010 9:38 AM To: yachtcharter@charterpartner.com Subject: RV: customer feedback Dear Hans, thanks for the feedback. The toilets and showers are provisional. We are going to renovate the pier and all the services this winter. Next year everything will be new. Best regards, Celia Charteryacht Beneteau Cyclades 434 4 cabin Mallorca-Palma / built: 2006 details about this rated boat  Reported by Herr H.R. / Alsfeld-Liederbach / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 22.05.2010 / 1 week/s embarcation immediately at arrival Checkin reference to superficial, several questions not answered Quality of the boat very bad, dirty, technically critical Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation some improvements suggested How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements Sails wer not ok. The mainsail could not be winded out of the mast. The Genoa was damaged. Af, the chartercompany gave us an owner-version of Bavaria 46 as compensation. The german Hednrick was very arrogant and his methods of handorver are not customer friendly, especially, because the boat was noto.k. Nevertheless, we will return, because all the management and the other staff was very helpfull and friendly. The sailing area can be recommended. CHARTERPARTNER´s comment about client´s feedback ----- Original Message ----- From: Viva charter To: yachtcharter@charterpartner.com Sent: Thursday, June 24, 2010 2:17 PM Subject: RE: customer feedback Dear Hans, Enrique has checked with Hendryk what happened. The client wanted that Hendryk did the inventory list, but the clients have to know where the things are located. If they don´t do it, then they call hundreds of times or they complain that several things are not on board (even when they are). We always help the clients if they can not find something, but we can not check 30 inventory lists. We look after the clients and it´s a MUST in Viva the kindness and the good manners with the clients. Best regards, Celia Charteryacht Belize 43 Catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2007   Reported by Herr J.H. / Dresden / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 01.05.2010 / 2 week/s embarcation we waited a little Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference easy, maybe a little superficial Did a diver check the hull below waterline? yes General recommendation some improvements suggested How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism There are no showers and toilets at the base, but the base complained about the not emptied blackwater tank - but what shall clients do without alternative? The solution was emptying the tank to the port done by staff of the chartercompany, and that happened shortly, before the diver arrived. Apart from that, base personal was ok Recommendations for improvements missed showers and toilet at the base CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 50 Cruiser 5 cabin Mallorca-Palma / built: 2008 details about this rated boat  Reported by Mr. D.L. / Moscow / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 31.10.2009 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Beneteau Cyclades 434 4 cabin Mallorca-Palma / built: 2006 details about this rated boat  Reported by Herr R.S. / Herzogenaurach / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 15.08.2009 / 2 week/s embarcation immediately at arrival Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference easy, maybe a little superficial Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism in general: the quality-rating form with 3 values is not enough for a qualified rating. The values are not fine enough, so especially the quality of checkin/checkout could not be rated as it was and is indicated worse, as it was The basecrew is worth a positive mentioning, they reacted prompty to our desires and claims to be repaired, were done immediately Recommendations for improvements additioanl ropes and Adaptors for the watertabs would be good (we were forced to borrow that in each harbour) CHARTERPARTNER´s comment about client´s feedback Charteryacht Belize 43 Catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2007   Reported by Herr A.K. / Loxstedt-Nesse / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 23.05.2009 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat perfectly clean and technically prepared Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Beneteau Oceanis 43 4 cabin Mallorca-Palma / built: 2008   Reported by Hr. P.K. / Rungsted Kyst / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 12.07.2008 / 1 week/s embarcation delayed (long after agreed time) Checkin reference very good and detailed Quality of the boat perfectly clean and technically prepared Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? nice, but not overwhelming This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 46 Cruiser ADS Mallorca-Palma / built: 2005 details about this rated boat  Reported by Pan S.K. / Warszawa / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 21.06.2008 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? no General recommendation very good organised and friendly base How did you like the waters, you sailed in? nice, but not overwhelming This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 50 Cruiser 5 cabin Mallorca-Palma / built: 2008 details about this rated boat  Reported by Herr R.T. / Basel / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 03.05.2008 / 1 week/s embarcation we waited a little Checkin reference very good and detailed Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Problem was the bowthruster. This was usefull for foaming milk, but for manoeuvering, because parts of it wer above the waterline. A known problem with BAVARIA YACHTS is, that the boats are leaking everywhere - windows,deck and air-inlets are always leaking,... and this already when the boats come new from the wharf. A dangerous situation was the blocked fuel-hose of the engine, but luckily nothing serious happened. From VIVA we have got a very good impression and the emergency-number was on duty and could help very competent, what is not the case with other companies often! I am overwhelmed from sercices of CHARTERPARTNER and hope, I will have soon the opportunity to charter via your agency! Thank you very much. Friendly regards Rolf Recommendations for improvements Pantry equipment was not enough. WE bought some glasses, and if further crews add as well missing items, it will be good next time. CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 37 Cruiser 3 cabin Mallorca-Palma / built: 2007 details about this rated boat  Reported by Herr L.P. / Hamburg / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 29.09.2007 / 1 week/s embarcation we waited a little Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference easy, maybe a little superficial Did a diver check the hull below waterline? yes General recommendation some improvements suggested How did you like the waters, you sailed in? nice, but not overwhelming This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Bavaria 38 Sport Mallorca-Palma / built: 2007   Reported by Mr. T.F. / Geneve / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 01.09.2007 / 1 week/s embarcation immediately at arrival Checkin reference very good and detailed Quality of the boat perfectly clean and technically prepared Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback Charteryacht Lagoon 410 S2 Catamaran 4 double + 2 single cabins Mallorca-Palma / built: 2006 details about this rated boat  Reported by Mr H.M. / LA CIOTAT / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 07.07.2007 / 1 week/s embarcation we waited a little Checkin reference very good and detailed Quality of the boat perfectly clean and technically prepared Checkout reference accurate and correct Did a diver check the hull below waterline? General recommendation very good organised and friendly base How did you like the waters, you sailed in? nice, but not overwhelming This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements it´s a pity, that you don´t offer boats from Menorca CHARTERPARTNER´s comment about client´s feedback Charteryacht Oceanis 423 3 cab Mallorca-Palma / built: 2006 details about this rated boat  Reported by Herr D.K. / Unterlunkhofen / Startharbour / destination harbour Mallorca-Palma / Mallorca-Palma date/ duration 14.04.2007 / 1 week/s embarcation we waited a little Checkin reference could be more accurate Quality of the boat good, nothing important to complain about Checkout reference accurate and correct Did a diver check the hull below waterline? yes General recommendation very good organised and friendly base How did you like the waters, you sailed in? I would love to return again This company shall be rated with "? Stars" (6=very good, 1=very bad) praise and criticism Recommendations for improvements CHARTERPARTNER´s comment about client´s feedback  all references about this chartercompany and port

This chartercompany was 22 times rated and has an average of 4.6 stars of 6! This base was rated already 21 times and the average reference is 4.6 stars of 6!

Note: all texts and references are subject to private responsibility of the author!

Impressum